Administrative Assistant Data Entry

Jenna Elnor

**** ****** ****, ********* ** – L*V 2X5

Cell:647-***-**** Email: **********@*******.***

Dear Hiring Manager,

I believe that I will be an excellent candidate for this position. Throughout my career I have maintained the highest performance standards within a diverse range of administrative functions, which are clearly illustrated by my past successes. As a Supervisor, I managed and delegated daily tasks to team members, responsible for training new employees on company computer programs, increased productivity and improved data entry processes and processed daily courier invoices and associated paperwork. As well as administrative duties such as answering phones, answering all email inquiries, responding to all faxes and managed the company website. I have attached my resume to provide a summary of my qualifications and background for your review.

With excellent organizational and communication skills, an outstanding work ethic, and the ability to work well in both team-oriented and self-directed environments, I am positioned to exceed your expectations. I would welcome an opportunity to meet with you to discuss my qualifications and candidacy in further detail. Thank you for your consideration. Sincerely,

Jenna Elnor

Jenna Elnor

1763 Walnut Lane, Pickering ON – L1V 2X5

Cell:647-***-**** Email: **********@*******.***

OBJECTIVE

To secure an administrative position that will allow me to demonstrate my leadership skills, education, and customer service experience which I can apply in the administrative field. EMPLOYMENT HISTORY

Administrative Assistant/Receptionist 2018-2023

Stroud Cohen Law Office LLP

Directed 25+ telephone calls daily to all lawyers and law clerks

Assisted with setting up appointments and making sure all boardrooms were setup for all client meetings

Greeted clients at the front desk and directed them to the correct boardroom

Managed guest sign in sheet for 10+ clients daily and taking photocopies of all ID’s

Responsible for all client payments using a Moneris debit machine

Opened all files using PC law software

Contacted clients for additional information before closing their file

Closed out all files and scanned all finalized files into our F drive

Created invoices for clients to finalize transactions

Created monthly Moneris reports for tracking purposes

Handled all incoming and outgoing mail/courier packages

Responsible for procurement all office supplies

Responsible for finalizing and sending out all final reports to clients Supervisor/Administrative Assistant/Receptionist 2014- 2018 Kraft Canada Inc.

Managed and delegated to 3+ team members

Answered 40+ customer service calls daily providing exceptional customer service to all clients

Helped manage daily office/mailroom operations which service both North American and International Kraft clients both internal and external

Responsible for all inbound customer inquiries regarding facility management and shipping needs

Responsible for training new employees on company computer programs such as ‘Facilities Management 360’, ‘IPaySmart’, ‘SmartKart’ and Microsoft Office Suite

Responsible for training new employees on company policies and best practices such as logistics/shipping practices, health and safety standards and daily office duties

Taking minutes at all meetings

Increased productivity and improved data entry processes, by helping reduce input times and manual processes for collecting/inputting data

Scheduled shifts for 3+ employees on a weekly basis

Processed daily courier invoices and associated paperwork

Managed daily electronic mail distribution and scan all incoming mail for inter- office distribution

Responsible for opening, distributing and closing all landlord/facility requests

Responsible for filing and maintaining all departmental invoices and faxes

Coordinated boardroom meetings for senior managers and employees

Responsible for daily upkeep of mailroom and surrounding offices

Responsible for finding solutions for all internal complaints

Supervised all shipping paperwork for international shipments (NAFTA and Country of Origin)

Mailroom Clerk 2013-2014

Kraft Canada Inc.

Distributed mail to 2000+ Kraft employees

Answered 20+ telephone calls daily

Coverage of reception through lunch hours and vacation

Processed 30+ outbound couriers daily making sure all items were shipped

Responsible for the completion of landlord/facility requests for 2000+ employees Administrative Assistant/Receptionist 2008-2013

Foxy Originals

Answered 15+ telephone calls daily and directed all calls to employees

Managed all e-commerce logistics including updating the company website, managing on-line inventory levels, processing web orders for both wholesale and retail customers

Trained new employees on computer applications such as Traverse invoicing and website management tools

Assisted with set up/execution of several trade show events

Managed, filed, and responded to all incoming customer inquiries via mail, email, telephone and faxes

Conducted data entry/tracking of all customer invoices OTHER WORK/VOLUNTEER EXPERIENCE

Coach youth baseball 2022-present

Assisted with planning/executing various wedding events 2009-present Receptionist – Mega Lab 2006-2008

EDUCATION

Centennial College – Law Clerk – Successfully Received Certificate 2021 Centennial College – Medical Office Assistant – Successfully Received Certificate 2014 WPIC at University of Toronto – Wedding/Event Planning – Successfully Received Certificate 2008 PROFESSIONAL SKILLS

Technically experienced with Microsoft Office Suites

Excellent interpersonal/communication skills, both written and oral

Strong attention to detail

Possess strong leadership qualities

Excellent teaching skills

Ability to multi-task in a fast paced environment

Strong organizational/prioritization skills with strong time management skills

Team player with the ability to focus on both personal and team bench marks

Hard working and diligent with the ability to accept a changing environment

Strive to meet and exceed all goal

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