Customer Service Office Assistant
Resume:
Melissa Huebener
Shelbyville, TN *****
*************@*****.***
Work Experience
Huff Management
Chaney Ridge Apartments-Murfreesboro, TN
November 2023 to Present
Office Assistant to Property Manager
Assist rent collections, pest control and notifications distribution. Answer phones, respond to emails. Temporary Employee
Staffmark-Tullahoma, TN
September 2023 to Present
Work temporary assignments.
Receptionist
Newton Motor Group-Shelbyville, TN
March 2022 to October 2022
Provide support for staff and customers by greeting visitors, answering phones and directing calls. Switchboard Operator
Bobby Dodd Institute-Murfreesboro, TN
May 2017 to February 2022
Operator on high call volume switchboard for VA Hospitals in Nashville and Murfreesboro TN. Provide information and customer service to patients and hospital staff while utilizing multiple software applications. Follow HIPPA protocol.
Temporary Employee
Randstad-Shelbyville, TN
February 2010 to April 2017
Temporary staff for numerous assignments. I performed data entry, payroll, filing, answer multi-line phones, operate various office machinery and other duties as assigned. Administrative Assistant
CENTER FOR FAMILY DEVELOPMENT-Shelbyville, TN
February 2007 to March 2010
Provide administrative assistance to staff, answer phones and other duties as assigned. Education
Tennessee College of Applied Technology - Shelbyville, TN March 2010 to March 2012
High school diploma
Central High School - Shelbyville, TN
January 1972 to June 1975
Skills
• Customer service (5 years)
• Multi-line Phone Systems (5 years)
• Clerical Experience (10+ years)
• Administrative Experience (10+ years)
• Phone Etiquette (10+ years)
• Front Desk (10+ years)
• Hospital Experience
• Medical receptionist
• Typing (10+ years)
• Microsoft Excel (10+ years)
• Microsoft Word (10+ years)
• Time management
• Microsoft Office
• Computer Skills
• Office experience
• Databases
• HIPAA
• Customer service
• Windows
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