Business Development Customer Services

PROFILE

Over * years of extensive experience in sales and marketing, customer services, and business development in the retail, SMB and medium enterprise space.

Competent in developing business proposals and presentations, business procedures, processes, and workflows.

Strong ability to communicate with new and existing customer and develop business relations.

Compelling presentation skills to highlight the features and benefits of ideas, products, and services.

Persuasive team player that can act as powerful motivator, and support others at various levels.

Strong computing skills, MS Office i.e. Word, Excel, PowerPoint

EDUCATION

Diploma in Business Administration Management June 2015

Reeves College

Master’s in Business Administration May 2010

University of Calgary

Bachelor of business administration June 2008

University of Calgary

WORK EXPERIENCE

Shaw Communications Feb 2018 – June 2021

Business Sales Consultant

At Shaw I prospect and help customers to adopt new technology by using Shaw's Creative solutions.

As a Sales Consultant I help my Clients to understand their needs and suggest the right solutions which can help their business prosper.

I help my clients to adopt Smart Solutions and products at affordable rates.

Work on high deal project management for customers who needs Fiber, PRIs, SIP Trunks, VOIP, Smart WIFI, and Smart Security etc……

Bell Mobility Feb 2017 – Jan 2018

Business Development Representative

Account management and Farming existing account base.

Provide dedicated support and customer services

Increasing the account size by introducing the smart products and solutions beneficial for business

Assist Account Executive for the completion of Sales Cycle and on boarding of Clients

World lynx Wireless (Bell Mobility) Dec 2013 – Feb 2017

Corporate Account Executive

Manage existing account base and increasing organic growth, along with hunting new businesses

Adding 40 to 60 new loads every month on average from existing and new businesses

Market and sell the professional services portfolio to businesses

Help businesses in adopting technology and right solutions for their business

Plan and develop new strategies to market brand and company/ product portfolio.

Sales Representative March 2015 – March 2016

D.S.W (Designer Shoe Warehouse)

Managing Cash and maintaining report for day opening and closing

Managing general store operations

Managing inventory and stock levels

Conducting and managing staff and team meetings

Marketing Intern June 2009 – July 2009

Rogers Wireless and AT&T Global Services Canada

Successfully processed customer orders

Up-sell wireless products

Provided great customer experience to existing and new customers.

Successfully sold wireless products to new and existing customers by cold calling

Medical assistant: Dec 2004- Feb 2009

Castle ridge Medical Center

Successfully provided front desk services.

Successfully managed and handled patient files

Successfully organized and administered clinic facility

Data entry

Legal Assistant and office administrator: June 2003- June 2005

Manghat Law associates

Successfully provided excellent customer services to clients and was acknowledged by customers

Successfully managed legal files and documents

Legal research and analysis

Managing and booking appointment and court hearings

Follow ups on legal hearings

Direct coordination with govt. officials for case processing and follow-ups

Call handling

Back office manager: June 2003- Oct 2005

Winners Merchant PVT LTD.

Dealing with daily sales processes

Successfully managed sales accounts

Coordination with banks for cash deposits

Managed cash flow and petty cash

Office manager: March 2001- June 2003

Safe Self Storage Inc.

Managed major company Accounts

Provided excellent Customer Services through calls and emails

Maintained and managed company data base

Managed general office operations

Sales Representative: Nov 2000- April 2003

Harvest Marketing

Successfully processed and completed the sales through outbound calling by following warm and cold sales leads

Provided customer services through inbound calls

Data entry and customer file management

Assistant manager operations: Nov 1998- Sep 2001

A-Plus Insurance

Successfully processed customer orders and managed accounts of customer operations

Customer filing and data management

Managed appointments for new and old customers

Interests and Projects

Creative Manager – Election Campaign of the successful candidate (VP) in UFC (2008-09)

Manager Arts Society of UFC (2008-09)

Member Charity Welfare Society of UFC (2008-09)

Member Adventure Society of UFC (2008-09)

Lead Organizer Social Events at UFC (Annual Dinners, Excursion Trips, Carnival, Farewells, etc.) (2008-10)

Member of PCA (Pakistan Canada Association) (2007- ‘till Present)

Attended Brandorama, the Marketing Conference of UFC (2010)

Sheer interest in creative handmade artwork

Strong presentation skills & work ethics along with positive attitude

Socializing, networking & volunteer work

Aptitude for effective verbal and written communication in English, French, Hindi, Urdu & Punjabi

Proficient at MS Word, MS PowerPoint, Excel & online research

Languages

English

French

References

Reference will be provided upon request

Contact this candidate