Customer Service Property Manager

KM

KENDRICK MARTIN

*****************@*****.*** 678-***-**** Newnan, GA 30263

Knowledgeable Shift Manager proficient in scheduling, money handling and team management. Successful at overseeing all areas of operations. Makes adjustments to scheduling and task prioritization to keep assignments and projects on schedule.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Inventory Control

Team Development

Supply Ordering

Staff Development

Quality Assurance

Safety Compliance

Cash Handling

Payment Processing

Shift checklists

Decision-Making

Staff Training and Onboarding

Public Storage Fairburn, Georgia

Property Manager

03/2022 - 03/2024

Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.

Developed and implemented effective leasing strategies to maximize occupancy rates.

Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria. Negotiated leases, rental agreements, and other contractual documents related to property management activities.

Managed all maintenance requests from tenants in a timely manner. Ensured that all rent payments were collected on time by following up with delinquent tenants.

Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources. KFC Restaurant Newnan, Georgia

Shift Manager

04/2019 - 03/2022

Developed and maintained positive working relationships with staff, customers, and vendors.

Monitored store operations to ensure compliance with company policies and procedures.

Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.

Wendys Restaurant Newnan, Georgia

Assistance General Manager

03/2017 - 05/2019

Managed daily operations of the store, including scheduling and supervising staff.

Ensured that customer service standards were met or exceeded at all times. Developed and implemented effective strategies to maximize sales and profits.

Summary

Skills

Experience

Monitored inventory levels and placed orders for new stock as needed. Conducted regular performance evaluations for employees to ensure quality standards were maintained.

Analyzed financial data and prepared reports for senior management. Jonesboro High School Jonesboro, GA

GED

06/2006

Education and Training

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