Data Entry Customer Service
Resume:
Jarytza Pena
Office Administrator
Contact
Los Angeles, CA 90037
*************@*****.***
Objective
To obtain a position as an administrative assistant, in which I could apply and develop my clerical skills and contribute to an organization and professional office.
Education
UEI College
Business Office Administration
2019
ICDC College
Medical Assistant
2016
Santee Education Complex
High School
2010
Key Skills
Bilingual – Spanish/English
Microsoft Office
Clerical Skills
Data Entry
Phone Etiquette
Correspondence
Budget Planning
Communication
Problem-solving
Experience
November 2022 - Present
Door dash/Instacart • Los Angeles, CA
December 2021 – November 2022
Customer Service/Retail • Forever 21
Managed store opening and closing, assist customers with clothing and service needs, manage inventory and in-store daily financials.
December 2020 – December 2021
Data Entry • Crystal Stairs
Responsible for clerical tasks, including scanning, printing, and developing copies. Answered phone calls from customers and staff. Managed data entry into computer system and send
October 2016 – May 2020
Customer Service Representative • Cantoral Multiservice
Verified information regarding rates by verbally translating from English to Spanish. Processed money transfers after receiving currency from clients. Programmed data from money transfers into computer software.
September 2014 – May 2016
Call Center, Customer Service Representative • AT&T
Answered and resolved customer complaints. Assisted customers with phone payments and offered qualifying phone plans to potential customers.
References available upon request.
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