High School Front Desk

Ricardo Joseph

*****************@*****.*** 321-***-****

WORK HISTORY

Front Desk Agent at Hotel Tibitabo

September 2017 - February 2024 (6.5 Years)

Process guest arrivals and departures, including all necessary payments Oversaw guest registration reservations and other clerical duties with a focus on quality and courtesy

Improved property management functionality by submitting key change requests Confirmed reservation in system and reviewed all noted information Issued keycards and escort instructions to bellhops Advised housekeeping staff when rooms have been vacated and are ready for cleaning Service Rep Cashier at Importadora Ferreteria Tu Casa October 2014 - September 2017 (3 Years)

Collaborated with the Store Manager to develop creative ways to meet the store s Sales Goals Assisted with product maintenance, delivery, service, and returns on a daily basis Provided exceptional customer service by greeting and assisting customers and responding to customer inquiries and complaints

EDUCATION

Lycée Pierre Eustache Daniel Fignolé High School - High School Graduated 2014-01-01

High School Diploma

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