Customer Service Team Member
Resume:
Charlitta Tyree
Crystal Lake, IL *****
****.*******@*****.***
I AM AIMING TO LEVERAGE MY ABILITIES AND GAIN MORE KNOWLEDGE AND EXPERIENCE IN THE WORKFORCE. I AM A RELIABLE STUDENT WITH EXPERIENCE IN DEALING WITH COMPLEX CUSTOMER ISSUES. I ENJOY WORKING WITH THE PUBLIC AND HELPING WHENEVER AND WHEREVER I CAN LEND A HAND.
Work Experience
Team Member
Portillo's-Algonquin, IL
September 2024 to Present
• Maintain clean, safe, and welcoming work environment between employees and guests .
• Perform tasks accurately and time efficiently . Assist whenever and wherever needed .
• Ability to work effectively in rush hours, and during any unexpected disruptions/delays .
•
White Castle Team Member
White Castle-Lake in the Hills, IL
February 2024 to Present
• Prepared, cooked, bagged, and served customer meals.
• Alter orders to customers personal preferences.
• Communicate with customers regularly.
• Maintain clean/healthy environment.
• Communicate with team members regularly.
Guest Services Representative
Six Flags Great America-Gurnee, IL
April 2022 to October 2023
• At 15 I advanced quickly from ticket taker to working in the customer service department. I was the youngest individual they ever promoted to customer service in such a short period of time.
• Provided excellent customer service greeting customers, responding to inquiries, and resolving grievances.
• Utilized problem solving skills when handling difficult situations.
• Processed payments accurately using point of sale systems. Swim Instructor
Gurnee Park District-Gurnee, IL
May 2022 to July 2022
• Taught children between the ages of 3-12 swim instruction and water safety skills.
• Demonstrated proper swimming techniques to large classes and individualized swimmers who needed a little extra help.
• Communicated with parents and guardians daily about their child's swim progress and challenges.
• Created a safe and fun learning environment for children. Education
Some college
CARTHAGE COLLEGE - Kenosha, WI
August 2023 to December 2023
High school diploma
WARREN TOWNSHIP HIGH SCHOOL - Gurnee, IL
August 2019 to May 2023
Skills
• POINT OF SALES TRANSACTIONS
EXCELLENT REVIEWS AND FEEDBACK FROM GUESTS AND SUPERIORS ON DEALING WITH CUSTOMERS EXPERIENCING CONFLICTS.
I UTILIZE MY CREATIVE THINKING SKILLS OFTEN.
ABILITY TO PROBLEM SOLVE AND COME UP WITH CREATIVE SOLUTIONS. FRIENDLY PERSONAL DEMEANOR
• Swimming
• Front Desk
• Sports Coaching
• Guest Services
• Serving Experience
• Experience with Children
• Leadership
• Cooking
• Organizational Skills
• Microsoft Office
• Restaurant Experience
• Cash Handling
• Childcare
• Materials handling
• Infant care
• Toddler care
• Babysitting
• Math
• Assembly
• Packaging
• Customer service
• Time management
• Food handling
• Meal preparation
• Retail management
Certifications and Licenses
Food Handler Certification
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