Medical Assistant A Full-Time
Resume:
Evenesel Pena Batista
************@*****.***
* ***** ******, ****, ** 01902
Objective: To obtain a full-time position at a fast-paced, challenging, and quality medical organization that I can continue my education and professional growth for a long and distinguished career.
Languages: Fluent in English and Spanish
Professional Skill/Training: CPR/First Aid Certified Laboratory Specimen Collection Performing/ Vital signs /Injections,Clinical Office Procedures, Medical Terminology, HIPAA, Training Practical Hospital Applications, EMR Training, Sterile Techniques, Patient Database Aseptic Medical Technique.
Education:
Lincoln Technical Institute Allied Health, Somerville, MA 9/15 - 08/16 Medical Assistant Program Currently enrolled in Lincoln Tech's Allied Health Division certificate program. Trained in Phlebotomy and lab procedures. This intensive Medical Assistant curriculum included 900 hours of classroom and hands-on instruction of clinical procedures, anatomy and physiology, administrative processes and legal aspects of medical environment in accordance with Allied regulations. Eligible for AMT, RMA certification.
Lynn English High School, Lynn, MA Diploma – 2010-2014
Professional Experience:
Mass Health- Boston, MA. Patient Service Representative. 08/2016 –12/2016
•Handles incoming calls or inquiries from prospective customers or clients
•Assists customers effectively by solving customer disputes Provides customer additional information or explains services Discusses products offered and ensures customer satisfaction
•Tactfully handles confrontational or stressful interactions with the public Completes supporting paperwork and data entry as required Accurately captures customer information
•Creates and maintains service reports 07/2016 - 08/2016
North Shore ADHC- Lynn, MA. Medical Assistant Externship. 07/2016 - 08/2016
•Maintained a clean and orderly environment.
•Recorded vital signs such as blood pressure, height and weight.
•Ensured patient safety at all times Maintained inventory supplies. Delivered food and beverage to patients
•Acted as Spanish translator and assistant
EBNHC- East Boston, MA. 03/2017 - 06/2019
•Vital signs
• Pulse oximetry
• Use of 02 equipment
• Laboratory studies such as glucometer, urine dip stick urinalysis and others as requested.
• Cleans and wraps instruments for sterilization
• Follows procedure for operation of autoclave and property documents each load.
•Working in close partnership with a provider(s) in Family Medicine.
•Assists and directs care of patients in a practice.
•Manage efficient patient flow and to be available to assist providers as needed.
•Responsible for various non-skilled nursing tasks, for the maintenance and control of non-pharmaceutical supplies and equipment, and for assigned support activities.
•Assumes a range of patient care responsibilities dealing with the physical and emotional aspects of assigned clients ages 0 to greater than 100 years.
Lynn Community Health Center- Lynn, MA. 12/13/2021 to present
•Respect and maintain patient confidentiality in all aspects of care including use of electronic information.
•Treat all patients in a welcoming and professional manner.
•Demonstrate professionalism by appropriate attire, attendance, attitude, and behavior within the clinical setting.
•Contribute to the team effort by supporting all team members and maintaining an open and positive attitude.
•Welcome new employees to the team by assisting with their orientation to the team and mentoring them, as requested.
•Optimize patient satisfaction, provider time and exam room utilization by maintaining patient flow, keeping appointments on schedule by alerting provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding provider of delays.
•Assure efficient patient visit by assuring all appropriate data, documentation, reports and forms are available to the provider prior to the visit.
•Obtain brief history of chief complaint/reason for visit, allergy status and other pertinent information on the appropriate EHR.
•Perform all vital signs, necessary screenings, measurements, and point of care testing and record results accurately on the appropriate EHR template.
•Prepare patient for examination by the provider, assisting as needed with undressing, gowning, draping, etc. and preparing the necessary equipment/supplies needed for the exam/procedure.
•Assist provider during and after the exam, including chaperoning, assisting with procedures, interpreting, labeling and sending specimens to lab, and clearing away instruments etc.
•Assist patient after exam as needed and clean and setup room in preparation for re-use.
•Perform all Point of Care Testing (POCT) competently, in accordance with Joint Commission standards and federal regulations, recording accurately and informing supervisor immediately of any errors or problems.
•Perform quality assurance (QA) activities in accordance with Joint Commission standards and federal regulations.
•Clean and soak used instruments, in preparation for sterilization.
•Clean and store all equipment used and promptly report any equipment problems to supervisor.
•Assist with patient discharge and check out, reviewing the after visit summary, and making follow up appointments as needed.
•Follow up with patients who have not attended their appointments.
•Accurately utilize EPM and EHR systems for scheduling, documentation, reviewing, printing and/or updating patient information etc.
•Assist provider and nurse with paperwork and/or phone calls as assigned.
•Keep exam rooms neat and stocked with necessary supplies and educational materials, monitoring supply levels and re-ordering as necessary.
•Attend in-service training, team and other appropriate medical, staff and health center meetings.
•Perform medication reconciliation.
•Accurately perform diagnostic tests, including NST, EKGs, audiometric, vision exams, and spirometry.
•Assist specialists with all aspects of the patient visit, when assigned.
•For pediatric patients, perform and record head circumference, behavioral, and developmental screenings.
•Perform and record behavioral and mental health screenings, including tobacco, alcohol, drugs, depression, and anxiety.
•When assigned, family planning activities, including screening for and education about sexually transmitted infections and pregnancy avoidance.
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