Customer Service Saint Paul
Resume:
Isheka K. Clark
South Saint Paul, MN 55075
952-***-**** *****.******@*****.***
Objective:
To obtain full-time employment where I can utilize my skills and knowledge with opportunity to grow within a successful company.
Summary of Skills:
I am a fast learner who is highly motivated and enthusiastic with a winning attitude and contributes to the success of a team. I am a fast learner with great attention to detail and possess the abilities to prioritize tasks and thrive under pressure. I enjoy helping people and have a strong background in all phases of customer service, sales, cash handling, janitorial, and home health aide.
Experience:
ADEC South Bend, IN
Direct Support Professional 04/2012-08/2012
Attended meetings, seminars and programs to learn about new products and services for clients.
Performed duties in care of patients in their home under direction of nursing and medical staff.
Administered prescribed oral medications under written direction of physician and as directed by home care nurse and aide.
Maintained records of patient care, condition progress, and problems in order to report and discuss observations with a supervisor and case manager.
Massaged patients and applied preparations and treatments such as liniment, alcohol rubs, and eye and nasal drops.
Checked patients’ pulse, temperature and respiration.
Successfully handled crisis situations.
Planned and coordinated activities for clients.
YWCA South Bend, IN
Assistant Janitor (Temporary assignment) 02/2010-08/2010
Executed daily operations of restocking facility rooms and placed orders for additional cleaning supplies.
Cleaned laboratory equipment.
Dusted furniture, walls, machines, and equipment.
Set up, arranged and removed tables and chairs to prepare facilities for events such as food drives and holiday parties.
Swept, mopped, scrubbed, and vacuumed hallways, stairs and office space.
Americall Group Incorporated South Bend, IN
Sales Representative 04/2008-05/2009
Studied data describing new products to accurately recommend purchase of equipment and supplies.
Advised customers regarding office layout, legal and insurance regulations, cost analysis, and collection methods.
Utilized knowledge of products sold.
Instrumental in providing exceptional customer service and up selling products to increase revenue.
Explained features, advantages and disadvantages of various policies to promote sale of insurance plans.
Education:
Health Care Coordinator (Certificate program) Saint Paul, MN
Saint Paul College In progress
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