Deborah Jennings-Hairston
(Local to Baltimore, MD, and immediately available for Interview/Joining)
Summary:
Administrative Support Specialist seeking opportunities as a Medical Records Clerk.
Possesses exceptional organizational, data management, problem-solving, and written / spoken communication skills. Proven ability to communicate medical information to professional practitioners and the public.
Adept at producing a variety of written documents and time management skills coordinate schedules for support services.
Proven record of accomplishment for securely handling secure and confidential information.
Passionate about providing quality administrative support, assisting in the meeting, and exceeding of current industry standards.
Professional Administrative Assistant in providing administrative support to executives.
Ability to demonstrate phone etiquette with strong research, organizational and analytical skills.
Excellent presentation, communication, and interpersonal skills. Skills:
Records Management
Team Leadership
Phone Etiquette
Customer Service
Medical Law & Ethics
Medical Coding
Data Entry & Accuracy
QuickBooks
Typing
Data Entry
Inventory Management
Medical Billing
Records Management
Medical Scheduling
Education:
High school diploma in General Studies – Park Heights Street Academy, Baltimore, MD – 1985 Experience:
Staffmark - Baltimore, MD Sep 96 – Jan 22
Administrative Assistant/ Data Entry Clerk
Responsibilities:
Clerical Assignments as required, in office and warehouse environment.
Transferred data from paper formats into computer files or database systems using keyboards, data recorders or optical scanners.
Type in data provided directly from customers.
Created spreadsheets with large numbers of figures without mistakes.
Verified data by comparing it to source documents.
Responsible for answering and directing calls; scheduling travel arrangements; coordinating meetings; preparing correspondence, reports, letters, memos, invoices, and documents; perform general office duties; proficient in MS Office Suite.
Premium Retail Services - Baltimore, MD Apr 20 – Nov 21 Retail Merchandiser
Responsibilities:
Assisted company optimize their sales and profits by ensuring that retail stores and online stores are stocked with the right products in the right quantities.
Responsible for stocking shelves, arranging, and maintaining product displays, pricing products, and monitoring the store inventory.
Heery International, Inc - Baltimore, MD 00 – 04
Administrative Assistant
Responsibilities:
Prepared invoices, reports, memos, letters, financial statements, and other documents, using word processing, spreadsheet, database, or presentation software.
Answered phone calls and direct calls to appropriate parties or take messages.
Attend meetings to record minutes.
Greet visitors and determine whether they should be given access to specific individuals.
Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution.
Performed general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.
Open, sort, and distribute incoming correspondence, including faxes and email.
Prepared responses to correspondence containing routine inquiries.
Set up and oversee administrative policies and procedures for offices or organizations.
Compile, transcribe, and distribute minutes of meetings.
Prepared agendas and make arrangements such as coordinating catering for luncheons, for committee, board, and other meetings.
Provided clerical support to other departments.
Conducted research, compile data, and prepare papers for consideration and presentation by executives.
File and retrieve documents, records, and reports.
Make travel arrangements for executives.
ProStaff - Baltimore, MD 96 – 00
Administrative Assistant
Responsibilities:
Prepared invoices, reports, memos, letters, financial statements, and other documents, using word processing, spreadsheet, database, or presentation software.
Answered phone calls and direct calls to appropriate parties or take messages.
Attend meetings to record minutes.
Greet visitors and determine whether they should be given access to specific individuals.
Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution.
Performed general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.
Open, sort, and distribute incoming correspondence, including faxes and email.
Prepared responses to correspondence containing routine inquiries.
Set up and oversee administrative policies and procedures for offices or organizations.
Compile, transcribe, and distribute minutes of meetings.
Prepared agendas and make arrangements such as coordinating catering for luncheons, for committee, board, and other meetings.
Provided clerical support to other departments.
Conducted research, compile data, and prepare papers for consideration and presentation by executives.
File and retrieve documents, records, and reports.
Make travel arrangements for executives.
Electronic Merchant Systems, Inc - Columbia, MD 95 – 96 Appointment Setter/Telemarketing
Responsibilities:
Contact business or private individuals by telephone to solicit sales for goods or services.
Explained products or services and answer questions from prospective customers.
Hands on experience to record names, addresses and reactions of prospects contacted.
Obtained names and telephone numbers of potential customers from sources such as telephone directories, magazines reply to cards, and lists purchased from other organizations.
Scheduled appointment for sales representatives to meet with prospective customers or for customers attend sales presentations.
Flash Heating & Air Conditioning, Inc - Baltimore, MD Jun 92 – Mar 95 Office Manager/Dispatcher
Responsibilities:
Managed office.
Processed collections, deposits, and orders daily.
Processed payroll, payments, and Email.
Managed team responsibilities.
Responsible for outgoing communications.
Towson East Motel - Towson, MD Mar 90 – May 92
Front Desk Agent
Responsibilities:
Managed phone and in-person room reservations.
Responsible to welcome guests, check them in, distribute room keys and explain the hotel’s amenities.
Took payment from customers.
Respond to guests’ issues and complaints in a friendly, timely manner.
Explained local amenities and attractions to guests.
Worked with other staff members to ensure that all guest rooms meet hotel standards and accommodate any special client needs.
Assisted customers with the planning of special events such as weddings and business conferences.
Arranged specialized services for VIP customers.