Julie Holland
Administrative Office
Director Carrollton Ga. 30117
****************@*****.***
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Keystone Automotive - Atlanta, GA
March 2023 to July 2024
Responsible for answering all inbound call center calls. Assisted customers with placing orders, invoices and crediting invoices. Completed processing of all payments. Administrative Director
HLC Foods - Rome, GA
January 2017 to December 2017
Responsible for supervising and controlling all managerial, organizational, and clerical functions performed within the corporation. Carried out correspondence, payroll, benefit administration, accounts receivable and accounts payable, contracts, record maintenance, and reporting duties as well as administrative processes to ensure smooth functioning of the company.
District Manager
HLC Foods - Carrollton, GA
October 2007 to January 2017
Preparing financial reports for management that clearly explained operational effectiveness, trends and variances. Training and coaching store managers and employees to succeed. Creating individual development plans for managers and employees. Identifying and analyzing customer enquiry trends, patterns, and issues. Analyzing sales and profit performance against the associated key performance indicators. Providing input to the company's annual budgeting and sales forecast. Conducting regular and ongoing staff performance feedback and reviews. Creating a safe and secure environment for all employees, customers, and company assets. General Manager
HLC Foods - Carrollton, GA
September 2004 to May 2006
Schedule and direct staff in daily work assignments to maximize productivity. Conduct daily pre-shift and weekly departmental meetings to ensure organizational efficiency. Optimize profits by controlling food, beverage, and labor cost on a daily basis. Continually monitored restaurant and take appropriate action to ensure food quality and service standards are consistently met. Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
Education
Diploma
Temple High School - Temple, GA
May 1990
Skills
Accounts payable (10+ years), Accounts payable/receivable (10+ years), Contract negotiations (10+ years), payroll (10+ years), Training (10+ years), Scheduling (10+ years), Microsoft Office (10+ years), Human Resources (10+ years), Receptionist (10+ years), Billing (10+ years), Office Management (10+ years), Organizational Skills (10+ years), Outlook (10+ years), Word (10+ years), Time Management (10+ years), Quickbooks
(10+ years), Data Entry (10+ years)
Certifications/Licenses
Notary Public
February 2017 to February 2021