Forklift Operator Customer Service

Jacinta Pleasant

*****************@*****.*** 662-***-**** Aberdeen, MS

SUMMARY

Seeking Certified Forklift Operator role with 12 years of diverse experience in materials handling, inventory management, and equipment maintenance. Skilled in safely operating forklifts, maintaining orderly warehouse environments, and performing regular machinery inspections. Proven track record in compliance with company policies and legal guidelines, enhancing operational efficiency. WORK EXPERIENCE

DXE Staffing Tupelo, MS

Forklift Operator/Material Handler Jan 2024 - Present

• Efficiently unload and stack materials from incoming transport, ensuring proper placement and inventory control.

• Relocate inventory to designated areas for secure storage or shipment preparation, while meticulously reporting any product damages or discrepancies.

• Conduct routine inspections and maintenance on equipment to uphold safety standards and support a well-organized workplace.

HCA Parallon Business Nashville, TN

Registrar/Financial Counselor Oct 2022 - Jan 2024

• Monitored financial transactions and efficiently managed budgeting processes, ensuring accurate payment postings to maintain fiscal integrity.

• Assisted in the creation and enforcement of office policies, contributing to a structured and compliant operational environment.

• Maintained the integrity and confidentiality of medical records, enabling seamless communication and coordination among office staff.

Envision Physician Services Nashville, TN

Medical Receptionist Jul 2021 - Oct 2022

• Managed patient reception with a focus on friendly and efficient service, ensuring a positive first point of contact both in-person and via telephone.

• Facilitated the scheduling of appointments, contributing to the organization and accessibility of healthcare services for patients.

• Maintained the integrity and confidentiality of medical records, performing administrative duties to uphold the standards of patient privacy and care.

Ascension Health Services Remote Nashville, TN

Patient Access Coordinator Dec 2017 - Jun 2021

• Coordinated patient scheduling with physicians, ensuring a high level of customer service and effective communication.

• Utilized critical thinking to address and resolve scheduling conflicts or patient concerns promptly.

• Demonstrated proficiency in computer systems for scheduling and correspondence, both telephonically and in-person.

AAA The Auto Club Group Nashville, TN

Customer Service Advocate II-Dispatcher Nov 2015 - Dec 2017

• Efficiently managed incoming calls for roadside assistance, coordinating timely dispatch of service trucks to ensure customer satisfaction.

• Successfully handled account collections and facilitated new client acquisitions by demonstrating strong organizational skills and service delivery management.

• Utilized proficient computer skills to maintain effective communication with clients and internal team members, enhancing operational workflow.

Bell & Associates Consulting Firm Tupelo, MS

Office Manager/Administrative Assistant Mar 2012 - Sep 2015

• Managed office operations to ensure seamless administrative functions, including the procurement of supplies and adherence to company protocols for optimal customer service.

• Maintained financial records, ensuring accurate processing of payroll and timely invoicing.

• Handled essential accounting tasks, including the administration of accounts payable and receivable, and coordinated document workflow.

EDUCATION

South College Nashville

Bachelor's degree, Health Information Management

Nashville, TN

Present

SKILLS

Insurance Verification • Office Management • Customer Service • Bookkeeping • Scheduling • Accounting • Hospital

• Clerical Experience • Typing 80 WPM • Great Communication Skills • EMR Systems • Conflict Management • Front Desk • Budgeting • Documentation Review • Medical Records • Computer Literacy • Operating Systems Skills Clerical • Medical Insurance • Cash Handling • Medical Office Experience • Payroll • Human Resources Management

• Receptionist • Call Center • Administrative Experience • Organizational Skills • Filing • Microsoft Excel • Microsoft Outlook • Computer Skills • Supervising Experience

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