Information Technology Operations Manager

Shane White

Objective

To leverage my technical expertise to identifying, developing,

and implementing cost-effective technology solutions and building strong relationships with vendors and colleagues to optimize service levels while minimizing costs.

Experience February 2006 – March 31, 2023

Director of Information Technology, Juda Eskew & Associates, Plantation, FL Supervised three direct reports. Responsible for planning, architecture, evaluation, and implementation of entire infrastructure for 600 users with revenues approximately $16M per month for fintech in addition to averaging around 500 billable IT hours for computer forensics and disaster planning services outside of the organization for various firms like Miami Beach Convention Center, Mercy Hospital Group, Burger King Corporate Headquarters, Miami Seaquarium. Lagorce CC, Boca West Community, Congress Hotel, Club Revolution, Miami Port Authority, Pelican Bay Resorts in addition to hundreds of HOA and COA communities.

March 2000 – February 2006

President, Evolution Networks & Design, Inc, Sunrise FL IT Consultant to local small businesses. Recruited to Goldman, Juda, Eskew & Martin, a client, in 2006. October 1996 – March 2000

Divisional Operations Manager, Mediq PRN-Corporate, Pennsauken, NJ Supervised nine direct reports and sixty-five support personnel nationwide. Formulated specifications for custom software, planned conversions, prepared specs for programmers, and developed standard work plans for installations. Implemented proprietary software for both in-house and turn-key operations on various OS platforms, including beta testing new software and hardware in a live hospital setting. Support programmers with technical feedback for future milestones or revisions. Customize policies and procedures to suit individual customer needs. Build user-friendly databases using SQL and Visual Basic to extract data for QA purposes. Design and conduct comprehensive orientation and training classes from 5 to 100 end-users. Provide real-time support to national accounts. Sales of hospital-oriented database tracking systems, equipment, and support contracts. Skills

• Expert in Windows Server and

Workstation administration

using GUI and PowerShell

• Complete understanding of

layer 2 and 3 networking

concepts and protocols,

including packet level capture

and analysis, SD-WAN. BGP, and

VPNs

• Maintained databases SQL,

Oracle, MongoDB,

PostgreSQL

• Proficient in Exchange,

O365, Linux, Unix, Novell, and

freeBSD

Certificates

Sentinel One, Syxsense,

NinjaOne, USM Anywhere,

CarbonBlack, Switchvox,

Asterisk, SonicWall, and

Juniper Mist, Fortinet,

VMWare 3.5 and 6.0

Contact

505 Stoney Creek Trail

Salem, SC 29676

864-***-****

**********@*****.***

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