Human Resources Talent Acquisition
Resume:
S. Nikki Wise
Sandy Springs GA *****
**********@*******.***
Human Resources Leader
Summary of Qualifications:
Skilled HR Professional with a comprehensive background in human resources management. Adept at fostering positive employee relations outcomes while effectively addressing concerns and conflicts, with a demonstrated expertise in recruitment and talent acquisition, with a proven track record in sourcing and selecting top-tier candidates to meet organizational staffing needs. Possess a solid understanding of HR policy and compliance, ensuring adherence to employment laws and regulations while developing and implementing policies and procedures. Proficient in performance management, benefits administration, training and development, HRIS and data management, and conflict resolution. Strong communication and interpersonal skills and adaptability and flexibility contribute to success in dynamic work environments.
Professional Experience:
NRM North America, LLC (Philadelphia, PA- Contract-Remote)
HR Manager March 2024 – Current
Manage the end-to-end hiring process, including job postings, interviews, and onboarding.
Collaborate with department heads to understand staffing needs and align them with business goals.
Ensure compliance with labor laws and company policies.
Coordinate leadership development initiatives for managers and senior consultants.
Manage compensation structure to ensure competitiveness in the industry.
Handle payroll processes and resolve employee compensation-related inquiries.
Ensure compliance with employment laws, regulations, and company policies.
Maintain accurate and confidential employee records.
Lead audits and implement risk mitigation strategies.
Support leadership in implementing organizational changes effectively.
Gwinnett County Public Schools (Suwanee, GA)
Recruitment Manager January 2023 – February 2024
Charged with hiring, developing, and managing a new recruitment team and their efforts. Hiring six (6) recruiters and Three (3) sourcing specialists to support the business.
Led the recruitment team to decrease local school vacancies consistently for 16 straight weeks. Teacher vacancies decreased by 86% at local schools, from 800 to 83, from April 2023 to August 2023.
Supported the recruitment strategy's implementation, supervised the recruitment team's daily work activities, including virtual and recruitment event activities, optimized various partnerships, and funneled talent into our various pipeline programs.
Work closely with university partners, university programs, business leaders, and stakeholders to execute a recruiting strategy that increases the pipeline, recruiting experience, and hiring diverse candidates.
Focus on critical, diverse, early career talent pipeline programs and requires excellent communication, relationship building, presentation, project management, and strategy execution skills.
Manage requisition load while supervising the day-to-day workflow of the recruitment team.
Consult with the Recruitment team to analyze recruitment and hiring data, identify opportunities for improvement, identify and strengthen relationships with campus stakeholders and organizations, and implement recruitment best practices.
Emory Healthcare (Atlanta, GA)
Talent Acquisition Leader February 2022 – January 2023
Spearheaded consultative efforts for business and HR stakeholders, offering expert insights on talent acquisition strategies, market trends, and legal compliance, and anticipated future needs,
Managed the day-to-day operations for TA Operations Recruitment team and ensured adherence to legal standards.
Crafted innovative recruiting strategies for allied health and operations positions. (ex. IT, Pt Financial Svc, Leadership, Rehab, Facilities)
Cultivated robust partnerships with hiring leaders and external partners to optimize talent acquisition processes, including sourcing, recruitment, and selection (interviews, screening calls, etc.)
Supervised recruiting personnel and organized and attended career fairs, assessment centers, and other events.
Used metrics to create reports and identify areas of improvement.
Took steps to ensure positive candidate experience and assisted with employee retention and development.
Talent Acquisition Partner September 2019- February 2022
Successfully managed a demanding high-volume requisition load exceeding 80 positions for the Allied/Operations department, showcasing exceptional organizational skills and efficiency, averaging 50 hires per month.
Initiated and led projects to enhance recruitment processes and drive innovation in talent acquisition.
Collaborated closely with business units to devise short-term and long-term recruitment strategies aligned with organizational goals.
Cultivated and nurtured strong relationships with hiring leaders, effectively executing targeted talent acquisition strategies. (ex. IT, Pt Financial Svc, Leadership, Rehab, Facilities)
Played a crucial role in crafting and implementing impactful sourcing strategies to attract top-tier talent.
Talent Acquisition Specialist August 2018- September 2019
Led identifying and placing multiple high-level professional candidates within a high-volume, centralized recruiting framework.
Employed strategic sourcing methodologies, leveraging business intelligence, extensive networks, and cutting-edge technology tools in collaboration with Talent Acquisition Consultants and hiring managers.
Proactively cultivated talent pools by fostering relationships with a diverse network of professionals, ensuring a robust pipeline of qualified resources to meet present and future organizational demands.
Maintained meticulous records in the applicant tracking system, enhancing candidate experience and elevating the visibility of the Emory Healthcare brand through exemplary service delivery and constructive feedback.
Continuously explored innovative sourcing methods and mastered Boolean language, enhancing efficiency and effectiveness in talent acquisition efforts.
Represented the organization at recruitment events, engaging with prospects to fill open positions and nurture ongoing relationships.
Cultivated strategic partnerships with universities and colleges, facilitating career opportunities for graduating classes and alums, further solidifying Emory Healthcare as an employer of choice.
Sr Human Recourses Associate May 2017- August 2018
Supervised daily operations for Human Resources Associates, providing training on onboarding procedures and front desk operations to equip new hires with necessary skills.
Oversaw onboarding for agency and contract staff, ensuring adherence to organizational standards, and led new employee orientation and organized, comprehensive onboarding materials for a smooth integration process.
Conducted interviews, managed candidate selection for the Recruitment Team, and streamlined the onboarding processes for new hires and front desk operations.
Reviewed pending requisitions and Labor Committee updates bi-weekly, ensuring timely updates in iCIMS.
Managed organizational social media accounts across multiple platforms to maintain consistent, engaging content.
Responsible for regularly generating Recruitment and Retention metric reports, providing valuable insights to leadership, and updating templates and documents to maintain compliance and accuracy.
Northeast Georgia Medical Center (Gainesville, GA)
HR Employee Relations Specialist February 2006- November 2016
Collaborate closely with managers and directors to provide guidance on personnel matters, employee relations issues, and policy interpretation, ensuring consistency and adherence to organizational standards.
Oversaw unemployment claims for the organization, achieving a win/loss ratio of 63%/37%. Significantly reduced quarterly Department of Labor benefit charges from an average of $55,000 in January 2011 to $15,000 in August 2013.
Conducted all investigations into complaints and recommended corrective actions based upon the organization policies and procedures. Partnered with legal on more complex employee relations issues.
Educated, guided, and advised leadership on performance management and employee training development.
Developed and executed retention initiatives to promote employee engagement.
Provided guidance and counsel to employees on employee relations issues, policies, and workplace best practices.
Facilitated New Hire Orientation and oversaw HR Annual Competencies to ensure employee compliance across the organization.
Provided recommendations to leadership on employee terminations, disciplinary actions and separation reasons based upon the organizational policies and procedures and in accordance with state and federal laws. Facilitated terminations and disciplinary action meetings.
Managed and developed policies and procedures ensuring compliance with employment regulations and laws.
Analyzed trends in employee relations matters and ethics concerns to develop strategies to boost employee engagement and improve employee retention.
Education:
Columbus State University
Bachelor of Interdisciplinary Studies Current
Additional Skills:
Managed key client relationships, boosting revenue and satisfaction
Prepared client proposals and coordinated orientations
Conducted market research and obtained Life & Health Insurance licensure
Implemented effective wellness programs
Led client reviews and managed open enrollment
Handled billing systems to improve profitability
Resolved claims and negotiated business terms
References available upon request.
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