Customer Service Business Development
Resume:
Business Development
Strategic Planning
Financial Reporting
Negotiation Skills
Client Relationship Management
Team Leadership
Communication
Operations Management
Parkway Finance Loan Corp
Loan Agent
Conduent
Customer Service Representative
Formed positive and trustworthy relationships with clients as we explored financial options in their best regards
Evaluated clients loan and credit options, helping clients better to understand all aspects of their financial background
Worked collaboratively with my team regarding the loan options and rate Assessed Loan applications
Respected the confidentially of clients finances and handled clients rejections with professionalism and helpfulness
Feb 2023-August 2023
August 2023 - October 2024
+1-205-***-**** · *****************@*****.***
2428 1st Street NW APT. C Center Point, AL 35215
YASMINE M. WRIGHT
PROFESSIONAL EXPERIENCE
STRENGTHS AND EXPERTISE
Selected Projects
ESI Employee- Sponsored Health Insurance Agent
-Assisted Customers with knowledge of plans available to them at affordable rates Tax Consultant Representative
-Conducted tax research and provided knowledge to clients on tax- related issues.
-Advised clients on tax planning and strategies to reduce their overall tax burden Technical Support Representative
-Resolve basic end- user problems, escalated as appropriate
-Guided customers through new set-up of devices
-Helped customers transfer from one device to a newer one Dollar Tree
Operations Manager
Counted Cash Drawers, and made bank deposits
Managed staff of 10 associates
Aligned employees to specific duties to best meet the needs of the store Trained new cashiers on procedures, customer service and sales technique Unloaded trailers, received merchandise, and verified orders October 2018- February 2020
General Educational Development Diploma
Jefferson State Community College Currently Enrolled \ In Process LaShonda Gerald
Tier 1 Tech Advisor
Conduent
**************@*****.***
Co-Worker
EDUCATION
Julia Shelton
Stocker
Dollar Tree
***********@*****.***
Co-Worker
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