Customer Service Warehouse Associate

Kaleena Roche

Las Vegas, NV *****

**************@******.***

+1-702-***-****

Experienced and self- motivated and hardworking in any customer service industry. Experienced in both retail, fast food, and in warehouse industry. Can adapt to new job operations and responsibilities. Seeking to use my skills and experience to flourisn and achieve any given goals. Authorized to work in the US for any employer

Work Experience

Hostess/Server

Hooters-Las Vegas, NV

May 2023 to Present

• Greeting multiple people daily while providing excellent customer service.

• Making sure guest are seated according.

• Menu memorization and order upscale

• Using POS to put in Togo/Dine in orders

• Having to take care of tables when needed

• Food running expertise

• Giving customers a satisfactory experience

Warehouse Associate

Amazon Flex-Las Vegas, NV

December 2021 to March 2023

• Evaluate Customer Returns and ensure the possibility of reuse for items Shift manager

McDonald’s-Las Vegas, NV

August 2020 to September 2021

• Providing excellent customer service while managing a smooth and productive team

• Counting shift drawers, maintaining adequate count and dropping deposits in safe

• Creating crew shift schedules, maintaining labor, and ensuring accurate punch in's/out's

• Maintains fast drive thru times

• Ensuring guest satisfaction

Sales associate

Carter's Oshcosh Bgosh-Las Vegas, NV

November 2019 to August 2020

• Maintaining a positive attitude while offering excellent customer service

• Cleaning and maintaining a clean and representing sales floor operatine

• can registered with 100% accuracy

• inventory and credit card knowledge

Education

High school diploma

Nevada connections academy

August 2018 to May 2023

Skills

• Team Management

• Leadership

• Management

• Inventory Control

• Warehouse Experience

• Sales

• Multitasker

• Restaurant experience

• POS

• Cash register

• Cash handling

• Customer service

• Leadership

• Sales

• Host/Hostess

• Serving Experience

• Upselling

• Food Service

Certifications and Licenses

Food Handler Certification

ServSafe

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