Atoosa Etedali
*********@*****.***
Objective
To obtain a role in an organization that utilizes my skills in my area of competence and enriches my knowledge and gives me a chance to be part of a team that contributes towards the growth of the organization, thereby yielding the twin benefits of job satisfaction and professional growth.
Qualifications
Over 14 years of experience in Information Technology industry with vast experience in Tech Support, Developer and Quality Assurance Roles.
Independently developed, tested, recommended, and lead the implementation of a comprehensive test plan of QA policies, standards, processes, and measures affecting all Branch I&IT services and deliverables, including new applications, products and/or enhancements to existing applications throughout their development/product lifecycles.
Experience of testing with application native to Azure cloud and online gaming with Azure cloud.
Experience of working in Business Analysis Planning & Monitoring, Requirement Elicitation, Requirement Management and Communication (Reporting), Enterprise Analysis, Requirement Analysis, Solution Assessment and Validation with project stakeholders.
Expert in identifying data requirements and analyzing data to develop expert QA needs and risks assessments; assess value, costs, risks of options; and providing recommendations in support of business cases, proposed projects and systems requirements.
Decision-making ability and demonstrated leadership potential with excellent communication skills.
Ability to establish and maintain effective working relationships with Senior Management, user community, development teams & Vendor Team.
Quick-leaner and highly motivated to contribute to a team and an organization
Ability to make good judgements and decisions when working under pressure to meet deadline.
Experience
Sr. Team Lead QA/Manager, AcuityAds Inc.
2021-2023
Developed testing policies for successful in-house product implementation, ensuring SOC compliance alongside existing SaaS offerings.
Managed mapping of business processes and cross training of QA Team based on business to up-skill testing teams and ensure the team is challenged, motivated, and empowered in a very friendly and positive work environment.
Work with QA team to review Release scope, plans, understand risks, resolve conflicts within and across teams, check overall quality in each phase, and review and inspect QA documents internally and with Business expectation to ensure to meet the requirement with a proper test plan, test strategy and estimate.
Work closely and Collaborate with Project Managers, Product Owners, Developers, DevOps Team, Production Support Team, and Business Team to formulate strategies that increase productivity and efficiency.
Drive effective project management, including test planning, assigning priorities, overseeing day to day testing and monitoring of progress metrics.
Coordinated successful releases of multiple overlaying components.
Support reallocation of QA team efforts towards higher level of API testing.
Managed introduced test strategy and test plan automation framework, automating 70% of regression testing within 4-6 months, reducing regression cycle by 50%
Working knowledge of Software Development Life Cycle and QA methodology.
Sr. Team Lead QA, Pong Studios
2016-2021
QA experience in all phases of development life cycle, including requirements gathering, testing, analysis, defect tracking and reporting.
Reviewing documentation (business requirements, systems requirements, content) to understand test scope, data needs, test environments and overall scheduling needs.
Preparing and Estimating Test plans as per different release phases of vast range of system/web/mobile applications-based products.
Assisted with implementing processes to enhance test plans prior to development to reduce development time a decrease bugs found during QA
Used to automate billing and reduce company over head (validate how many records were created or deleted by functionality, and or automation of billing for the two products)
Responsible of full CRM testing, information gathered and reported for proactive maintenance of over 300 physical sites and x number of online ones as well as data collection used to adjust game winnings awarded by to players + Online player reports and balances.
Leading the execution of test plans- that includes determining test scope, assigning tasks to team, prioritizing bugs, consolidating, and preparing test results.
Analyzing test results and providing QA recommendation to management, to make an informed decision about the product.
Learned SQL to write queries and restore databases to assist with data validation tasks
Writing test scenarios and test cases using analytical techniques to ensure product quality as per requirements.
Manual, User acceptance, positive and negative, functionality and regression.
Execution and maintenance of automation scripts.
Collaboration with developers, business analysts, and user representatives in application design and document reviews.
Analysis of the test reports and coordination of bug resolution between internal and 3rd party development groups.
Management and administration of the bug tracking tools of the company Bugzilla /JIRA.
Responsible for Build and version comparison, deploying the build from server to different machines.
Responsible for Internet/Network and any technical setup at Quality Assurance Department.
Setup and test all servers for local, cloud and online servers, POS, Backend (Cloud/Remote/Locations’ servers)
Junior Game Developer, Pong Studios
2013 – 2015
Experience in working with stakeholders to generate requirements, prepare design documents (UML), and implement the features, unit test, code review, bug verification and fixes.
Running queries to generate reports and validate data integrity, DB backup and maintenance, drawing schema and relationship diagrams.
Responsible for all builds and work directly with Developers department, Math Department, QA, Product manager, Project manager and IT.
Unit testing the software, debugging and fixing code.
Build Manager, Pong Studios
2009 – 2013
Monitored and provided support for over 1000 PC’s.
Update system, games, POS, Database, phone system, game Configs.
Do all Database updates and modification on servers, such as update Customer information Phone time, work on all table.
Check the game tickets and logs remotely.
Modified codes, databases and performed software upgrades.
Created custom scripts that collaborated with matching software.
Responded to customer technical support via email and telephone.
Maintained networks and remote setup for all routers and performed troubleshooting.
Assisted in remote server setups (upgrade) and participated in game testing.
Documented all details of reported problems and created comprehensive reports.
Database and Data Entry Operator
Interior Dimension Company.
Yonge and St. Clair
Responsible for imputing patients information in database
Modify and update existence patient tables and add new patients.
Database and Data Entry Operator, TWI INC
Queen Street East
2008
2007
Responsible for imputing census information in Excel format.
Reviewed and assessed forms in accordance company guidelines and maintained confidentiality.
Applied data and statements into specific electronic database and programs.
Skills
Management
Project Planning
Problem solving
Project Implementation
Software Quality
E2E Exploratory Testing
Technical Skills
Programming languages: Java/J2EE, HTML, CSS 3, Python, JavaScript, XML, C, C++, C#
QA Tools: JIRA, Confluence, TestRail, Bugzilla, CRM, Automation (Java Script and Selenium)
Databases: MySQL, MS SQL Server 2008, Oracle, MS Access, NO SQL (Cosmos) DB
TypeScript, JavaScript, Event Driven Architecture-base Application Testing, API (Manual and Automation / REST), Data Analytics Project, Azure
Network Services: TCP/IP, Active Directory, Group policy, DNS, DHCP, VPN, Routing and Remote Access, Network planning, wiring and cable terminations
Mind Map
Platforms: Linux, Windows XP, Windows 7, IOS, Android, iOS
API: JSON, XML
Education
B.S Computer Science (York University)
2008 – 2013