Human Resources Admin Manager
Resume:
Mohammad Shaheen
Mobile: +974-********
Doha, Qatar
Email: ****************@*****.***
Summary
Dynamic Head of Human Resources with over 15 years of experience in developing high-performing teams and driving HR initiatives across diverse industries. Proven track record in managing multiple departments and overseeing HR functions for organizations with over 1,000 employees. Expertise in consulting, training, and strategic HR management.
Experience
OKC Group of Companies, Qatar
Job Title: Human Resources & Admin Manager
2021 – Present
Key Responsibilities:
-Develop and implement HR policies and strategies aligned with business goals.
-Manage recruitment, onboarding, and performance appraisals to drive engagement.
-Handle employee relations, training, and development programs.
-Oversee payroll, benefits, and compensation to ensure competitiveness.
-Ensure compliance with Qatar labor laws, risk management, and reporting
Al Jazeera Group, Qatar
Job Title: Human Resources & Admin Manager
2020 - 2021
Key Responsibilities:
- Cultivated a culture of flexibility and acceptance through open communication and collaboration with personnel.
- Achieved 100% compliance with protocols and procedures via effective HRIS management.
- Identified staffing needs and executed recruitment processes to select top candidates.
- Conducted exit interviews to gather insights and improve employee retention strategies.
- Managed full-cycle HR operations to maximize employee performance and engagement.
- Developed transparent hiring policies to ensure a fair selection process based on merit.
- Identified operational weaknesses and implemented innovative solutions to enhance HR programs and processes.
- Supported talent identification and onboarding processes for new hires.
Location: Al Hazm Mall Property, Qatar
Job Title: Head of Talent Acquisition
2019 - 2020
Key Responsibilities:
-Develop and execute recruitment strategies tailored to luxury standards, focusing on high-caliber, customer-oriented talent.
-Lead the end-to-end recruitment process, including sourcing, interviewing, selection, and onboarding.
-Collaborate with senior management to understand current and future talent needs across departments.
-Enhance Al Hazm’s employer brand through targeted talent marketing and candidate experience strategies.
Implement data-driven approaches to track recruitment metrics and optimize hiring effectiveness
Location: FBH – Private Office, Qatar
Job Title: Group, Human Resources & Admin Manager
2015 - 2019
- Established multiple new companies and branches, providing comprehensive HR support and fostering a culture of open communication.
- Led HR transformation initiatives, aligning HR strategies with business objectives to enhance operational efficiency.
- Recommended suitable HR technologies to meet client needs and improve HR operations.
- Engaged stakeholders to understand their needs and address complex HR challenges.
- Developed data-driven recommendations to support client business strategies.
- Managed workstreams and teams, ensuring timely project delivery within budget and quality standards.
- Contributed to business development through proposal development and client presentations.
Location: Al Razzaz trading companies, Jordan
Job Title: Group, Human Resources & Admin Manager
2011 - 2015
-Directed the strategic operations of the manufacturing unit, ensuring compliance with quality and design standards.
-Developed and managed budgets for inventory, labor, and overhead expenses.
-Supervised production processes and addressed quality control issues to optimize efficiency.
- Built strong relationships with international business contacts and suppliers.
-Key Achievements:
-Streamlined HR processes that reduced hiring timelines by 30%.
-Enhanced employee retention through targeted engagement initiatives.
-Developed and implemented training programs that improved productivity and employee satisfaction.
Location: WARD GROUP LTD Restaurants
Human Resources & admin manager, Operations
February 2008 - May 2011
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Managed recruitment, onboarding, and employee relations for restaurant staff, ensuring alignment with company values and service standards.
-Developed and implemented training programs tailored to operational needs, enhancing staff efficiency and customer service.
-Administered payroll, benefits, and performance management processes to maintain employee satisfaction and engagement.
-Ensured compliance with labor regulations and managed risk across multiple restaurant locations.
Collaborated with operations managers to optimize workforce planning and support daily operational needs
Location: InterContinental Hotels Group (IHG®)
Job Title: Assistant Human Resources Manager
1999 - 2008
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Job Summary:
-The Assistant Human Resources Manager at IHG® supports the HR department in delivering HR services, including recruitment, employee relations, training, and compliance. This role involves working closely with hotel management to ensure a productive and positive workplace aligned with IHG’s standards and culture.
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-Key Responsibilities:
-Assist in recruiting, onboarding, and orienting new hires, ensuring a smooth integration into the team.
-Support performance management and employee development initiatives to maintain high service standards.
-Manage employee relations by addressing concerns and implementing conflict resolution practices.
-Coordinate and administer employee training programs, including compliance and customer service training.
-Oversee payroll and benefits administration, ensuring accuracy and timely processing
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Skills
Talent Acquisition & Recruitment:
-Employee Relations:
-Performance Management:
-Training & Development:
-Labor Law Knowledge:
-HR Administration:
-Communication & Interpersonal Skills:
-Conflict Resolution:
-Time Management & Multitasking:
-Attention to Detail:
-Strong attention to detail in documentation, compliance, and managing confidential information.
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Education
Degree in Business Administration
Professional Trainer, ILM Institute
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