Medical Assistant Patient Care
Resume:
AJ
Anita Jordan
Professional Summary
Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success. Stellar customer customer skills and interpersonal skills.
Accomplishments
● Supervised team of 10 staff members.
Achieved proficiency by completing time management with accuracy and efficiency.
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Work History
Texas Christian University - Supervisor
Fort Worth, TX
04/2023 - Current
Well Med - Phlebotmist
Cleburne, TX
03/2020 - 03/2023
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
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Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
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Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
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Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
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Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
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Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
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Enhanced patient experience through compassionate care and communication during blood draw procedures.
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**************@*****.***
Cleburne, Texas 76033
Skills
● Staff Management
● Strategic Planning
● Business Development
● Inventory Control
● Process Improvement
Education
10/2023
American InterContinental University
Atlanta, GA
BBA: Healthcare Management
Took courses in leadership and also
healthcare structure and development of s
successful healthcare facility.
05/2023
Med Cerf
Moline, MI
Medical Assistant Certification : Medical
Assisting
04/2017
Navarro College
Waxahachie, TX
Phlebotomy Certification: Phlebotomy
Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
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Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
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Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
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Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
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I am apart of several outreach ministries
I volunteer my time by helping the homeless by preparing meals, and passing needed items such as blankets and winter wear for those in need. Twice a month I and several others go out into the community and serve those who are less fortunate.
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