***********@*****.***
PHONE
CAREER OBJECTIVE Detail-oriented professional with 10+ years of experience and a proven
knowledge of customer communications, customer service, and records management. Aiming
to leverage my skills to successfully fill the Supervisor role at your company.
02 EMPLOYMENT HISTORY
Oct 2012-May 2019
Goodlettsville
ADMINISTRATIVE ASSISTANTat Southern Benefit
Administrators
.Operateoffice machines, such as photocopiers and scanners, facsimile machines, voice
mail systems, and personal computers. Answer telephones, direct calls, and take messages.
Maintain and update filing, inventory, mailing, and database systems, either manually or
using a computer. Communicate with customers, employees, and other individuals to answer
questions, disseminate or explain information, take orders, and address complaints. Perform
general office dutles such as typing, operating office machines, and sorting mail. Add new
material to file records or create new records as necessary. Place materials Into storage
receptacles, such as file cabinets, boxes, bins, or drawers, according to classification and
Identification Information.
May 2010-May 2013
Nashville
DIRECT SUPPORT PROFESSIONAL at RHA
• Administer bedside or personal care, such as ambulation or personal hygiene assistance.
Prepare and maintain records of client progress and services performed, reporting
changes in client condition to manager or supervisor.
• Perform housekeeping duties, such as cooking, cleaning, washing clothes or dishes,
or running errands. Care for Individuals or families during perlods of incapacitation,
family disruption, or convalescence, providing companionship, personal care. or help in
adjusting to new lifestyles.
Maintain records of patient care, condition, progress, or problems to report and discuss
observations with supervisor or case manager.
2019–Aug 2021
Hendersonville
Caregiver at Preferred Care at Home
• Assisted clients with daily living activities such as bathing, grooming, and dressing
Maintained detailed rec
records of patient care, including changes in health status,
treatments, and procedures
Effectively communicated with patients and their families to ensure their needs were>
being met
. Assisted with meal preparation ənd feeding, as needed
Developed positive relationships with clients and their families\
• Transported clients to doctor's appointments andother activities
Jan 2022--Mar 2022
Goodlettsville
Caregiver at Jubilee Hills
Developed positive relationships with clients and their families
• Provided assistance with activities of daily living, including dressing, grooming-and
bathing
Feb 2023– Jan 2024
Madison
Shift Lead/Pharmacy Tech at Walgreens
Maintained an accurate cash drawer at all times, ensuring that all cash and receipts were
balanced at the end ofeach shift
• Performed cashier duties in a high-volume retail environment, processing up to X
transactions per shift
• Diagnosed and reported any mechanical issues that arose during a shift
• Implemented a shift rotation system that improved efficiency and reduced fatigue in air
traffic controllers
03 EDUCATION
2012- Jun 2014
Purdue Global University