Customer Service Processing Technician
Resume:
T'najae Halmon
Customer-focused and detail-oriented professional with experience in customer service and technical roles.
Detroit, MI 48234
************@*****.***
• Worked as a Walmart online grocery pickup employee, providing excellent customer service and ensuring accurate order fulfillment.
• Experienced sterile processing technician, skilled in operating machinery and maintaining quality control.
• Graduated from high school and obtained certification as a sterilization processing technician.
• CPR certified
• Seeking opportunities to stay up-to-date with procedures and changes in the field.
• Skilled in handling upset customers and transitioning to new job responsibilities. Work Experience
Amazonian
Amazon-Detroit, MI
May 2024 to Present
As an Amazonian, I embody the principles of customer obsession and operational excellence. With a proven track record of driving impactful solutions and optimizing processes, I leverage my analytical skills and creativity to deliver exceptional results. My commitment to continuous improvement and data- driven decision-making ensures that I consistently exceed performance metrics and enhance customer satisfaction.
Sterile Processing Technician
McClaren Macomb-Mount Clemens, MI
November 2022 to August 2023
• clean medical tools for surgery, ensuring they are properly sterilized.
• As a sterilization processing technician, they play a crucial role in ensuring the safety and well-being of patients by meticulously sterilizing medical equipment and instruments. By strictly following protocols and maintaining a sterile environment, we contribute to preventing infections and promoting optimal patient care.Are attention to detail and commitment to quality control measures helped enhance the efficiency and effectiveness of the sterilization process. Overall the contributions led to positive outcomes in terms of patient safety and the smooth operation of healthcare facilities. Dietician Aide/Activity helper
St. Joseph Manor Health & Rehabilitation-Detroit, MI August 2021 to December 2021
Experienced dietitian with a passion for providing exceptional nutrition care to elderly residents in nursing homes. Skilled in conducting comprehensive nutrition assessments, developing personalized meal plans, and implementing dietary interventions. Strong knowledge of dietary needs and restrictions for elderly individuals, including those with medical conditions. Collaborative team player adept at working with healthcare professionals to ensure optimal resident care. Proficient in nutrition software and electronic health record systems. Dedicated to promoting the health and well-being of residents through evidence-based nutrition practices. Canvasser
Fitzgerald High school-Warren, MI
September 2020 to September 2021
-Some of the events we organized included community service projects and fundraising events.
- Developed and executed engagement plans for school events and initiatives.
- Communicated effectively with students, teachers, and staff to promote activities.
- Organized and managed logistics for school events, including scheduling and volunteer coordination.
- Collected and analyzed feedback to improve future outreach efforts.
- Collaborated with a team of students to achieve common goals and foster a positive school environment. Walmart Online Grocery Pickup
Walmart-Warren, MI
May 2020 to July 2021
• A Walmart online grocery pickup employee, take online orders, shop for the items, and dispensed them to customers.
• As a Walmart online grocery pickup employee, we work to contribute the success of the online grocery pickup service by ensuring efficient order fulfillment and providing excellent customer service. We helped customers navigate the online ordering system, select their groceries, and ensure that their orders were accurate and ready for pickup. By delivering a positive and seamless experience, are contributed to the overall satisfaction of customers and the success of the online grocery pickup service at Walmart. Education
High school diploma
Fitzgerald High School - Warren, MI
September 2018 to June 2021
Skills
• Customer service (4 years)
• Technical support (5 years)
• Organizational skills (5 years)
• Communication skills (4 years)
• Order Fulfillment
• Hospital Experience
• Hospital experience
• Sterile processing
• Service technician experience
• Medical terminology
• Laboratory experience
• Computer skills
• Marketing
• Dietary aide experience
• Typing
• Leadership
• Outdoor work
• Commercial cleaning
• Janitorial experience
• Custodial experience
• Sales
• Negotiation
Certifications and Licenses
CPR Certification
CSPDT
AED Certification
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