Legal Assistant
Resume:
CONTACT
*********@*****.***
Gable, S.C 29051
EDUCATION AND TRAINING
High School Diploma
Southern High School
Baltimore, MD
Some College (No Degree) - Telecommunications
Morgan State University
Baltimore, MD
Travel Agent (License)
Roeder Travel
Baltimore, MD
SUMMARY
Hardworking and reliable Legal Assistant with strong ability in paying attention to detail and multi-tasking. Offering effective case management, professionalism and investigating issues and managing high-volume, complex caseloads while consistently meeting deadlines. Highly organized, proactive and punctual with team-oriented mentality.
SKILLS
Automobile law familiarity
Office management
LexisNexis, LawLine and Needles
Customer relationship management
Multi-line switchboard
MS Office proficient
Webex
Microsoft Office
Legal Research
Verbal and Written Communication
Critical Thinking
Conflict Resolution
Litify
EXPERIENCE
Legal Assistant
George Sink Injury Lawyers
10/2024 – Present
Handled telephone calls, meeting plans and conference organization requirements.
Responded to client calls and inquiries to deliver applicable information.
Organized legal documents in company filing systems and databases.
Created and updated case management and client account databases.
Corresponded daily with clients, insurance adjusters, doctors and attorneys.
Maintained knowledge on case status by reviewing relevant records and reporting back to clients.
Conducted thorough research and review of case information to assist attorneys.
Met with clients and attorneys to discuss case details and evidence.
Redacted confidential information from legal documents on case-by-case basis.
I interviewed clients and obtained vital case information to support associates.
Entered client data into Litify to manage records and customer relationships
Prepared compliance and regulatory forms for legal cases and suits.
Contacted Subrogation Companies to establish liens.
Monitored clients’ cost for treatment to determine if adverse insurance had enough coverage.
Legal Assistant
Law Office Of Steven H. Heisler, ESQ Baltimore, MD
10/2021 – 04/2023
Handled telephone calls, meeting plans and conference organization requirements.
Responded to client calls and inquiries to deliver applicable information.
Organized legal documents in company filing systems and databases.
Created and updated case management and client account databases.
Corresponded daily with clients, insurance adjusters, doctors and attorneys.
Maintained knowledge on case status by reviewing relevant records and reporting back to clients.
Conducted thorough research and review of case information to assist attorneys.
Met with clients and attorneys to discuss case details and evidence.
Redacted confidential information from legal documents on case-by-case basis.
Interviewed clients and obtained vital case information to support associates.
Entered client data into Needles to manage records and customer relationships
Prepared compliance and regulatory forms for legal cases and suits.
Paralegal
Law Office Of Jonathan Resnick, esq. Baltimore, MD
08/2016 - 03/2020
Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
Gathered and organized pre-trial discovery, records and evidence, including witness interviews.
Displayed superior confidentiality in all mail, telephone and in person communications.
Prepared thorough, accurate and well-edited documents for cases, client communication and internal needs.
Coordinated subpoena services and other day-to-day support activities for legal office.
Assisted attorneys by researching and consolidating information from legal resources.
Observed strict privacy laws to prevent information breaches and protect client data.
Scheduled appointments for two attorneys and made adjustments and changes through lawline application.
Scheduled clients for therapy
Acquired liability decisions from insurance companies
Calculate lost wages for clients
Prepare files for Demand
Verify bills if any that may be outstanding through health insurance
Prepared liens
Report Medicare claims verify and pay all outstanding bills that are relevant to accident if any
Professional Driver
Mass Transit Administration Baltimore, MD
11/2006 - 04/2014
Drove established routes and maintained knowledge of streets and stops to deliver positive passenger experiences.
Studied and adhered to regulations, policies and procedures for bus operation and passenger transportation.
Performed pre-trip visual inspection and testing of transit bus for mechanical problems prior to beginning scheduled run.
Operated and maintained buses transporting passengers across city and county.
Supported riders with disabilities by operating transportation assistance equipment.
Completed accident and incident reports accurately and legibly at end of scheduled shifts.
Provided information to passengers, including route, schedule and fares.
Adhered to company determined schedules and routes to ensure timely arrivals and departures.
Transported passengers on predetermined routes while following local traffic regulations.
Performed all duties with personable communication and professionalism, including bus operation and passenger interaction.
Operated navigation equipment and two-way radio while remaining focused on safety and efficiency.
Assisted disabled passengers in boarding and exiting bus.
Obeyed all DOT rules and regulations in addition to local laws and stipulations.
Maintained timely adherence to schedules and safety protocols.
Demonstrated self-reliance by meeting and exceeding workflow needs.
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OCTAVIA FORD
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