CNA/ caregiver/ HHAW
Resume:
Demetrius Cole **** Mountain Park Cir
Huntsville, Al. 35810
**************@*****.***
Career Objective:
Seeking a position to enhance and improve my customer service skills and the ability to be able to provide excellent and expertise customer service, plus exposure to a variety of information that will prepare me for today and tomorrow’s technology. Work Experience
11/2015 - 2/2017 Sally Beauty Supply
Assistant Manager:Support the manager in daily operations of the store. Supervise employees, work with customers and help carry out the directives of the manager. Ensured that store personnel provided exceptional customer service.
2/2015 - 10/2015 Kohl’s
Customer Service Associate: Enter customer’s transactions as well recording transactions and issuing computer-generated receipts. Balancing currency, coins, and checks in cash drawers at the end of the shift.
2/2011 - 1/2014 Whitesburg Gardens Transitional
Care & Rehab
Certified Nursing Assistant:work directly under the supervision of an LPN or RN. The CNA has more direct
contact with the individual patients than doctors, specialists, or other nurses. The CNA is responsible for
direct patient care and personal needs.
4/2011 - 12/2013 WAI Group Home
Direct Care Staff: Supervising and assisting mentally challenged/ mentally retarded individuals, helping the resident get dressed, preparing meals for the resident, assisting the resident with medication and making sure medical needs are fulfilled, also responsible for helping the resident entertain self and participate in recreation.
12/2008 - 11/2011 Ameritel
Customer Service Rep/ Lead Dispatcher: answered for various Doctor’s offices, controlled inbound/outbound calls/ contacted offices to relay messages; had to email, text and or phone on-call representatives from several different programs.
3/2006 – 3/2008 Investment Homes Unlimited
Receptionist: answered the phones, took rent payments, ran errands, typed up documents, etc…
5/2005 - 9/2008 Volunteers of America
Psyche Tech: assisted mentally challenged individuals, cleaned, Cooked, helped change clothing, bathe, assisted with Medication and behavior problems.
1/2005 - 7/2005 SCI
Quality Control Inspector: worked in the area of Shipping & Receiving, handled data entry and other tasks involving inspecting of materials and entering data.
Education:
J.O. Johnson High School, Diploma, 2001; majoring in Business Administration from the Faulkner University, 2009 to present, Dean’s List 2009 Hobbies:
Enjoys reading, researching, learning, smiling, helping others, attending church, and enjoying family life.
Skills:
Experienced in Microsoft, Spreadsheets, excels, Power Point Presentation, customer service, and expert typing experience!
* References available upon request.
Contact this candidate