Human Resources Office Manager

Fay Istre

Sulphur, LA

• Accomplished Office Manager with 35 years of experience in accounting, payroll, and human resources. Proven expertise in financial management, including budgeting, P&L reports, and in all aspects of insurance. Skilled in supervising office staff and maintaining employment records. Proficient in various accounting software and financial reporting.

Work Experience

Office Manager/Controller

H. C. Drew Estate-Lake Charles, LA

May 2000 to October 2024

Performed all accounting, payroll, taxes, accounts payable, P&L report and insurance filing and claims for non-profit organization. Monitored $100 million of investments including monthly reconciliations and accounting entries for twenty-three separate accounts with numerous investments per account. Supervised office staff and maintained all employment records.

Controller

TRI-STAR ENVIRONMENTAL SERVICES, INC-Sulphur, LA

1999 to 2000

Solely responsible for setting up and implementing Team City USA, Inc. and Tri-Star Industrial Services, Inc. on QuickBooks accounting software. Handled daily, monthly, quarterly and yearly functions of all accounting applications and personnel applications including payroll, A/P, A/R, budget and P&L reports, audits, etc. Purchased all insurance. Supervised office staff and maintained all employment records. Human Resource Supervisor

PLAYERS CASINO-Lake Charles, LA

1997 to 1998

Supervised human resources for over 2,000 employees. Monitored and assisted Benefit's Coordinator. Monitored gaming applications and renewals with state police. Trained and supervised human resources staff. Conducted salary surveys, analyzed compensation and monitored performance evaluation programs. Coordinated with Human Resources on job fairs and mass processing. Managed employment advertisements. Filed all unemployment paperwork. Coordinated, revised and maintained company job descriptions. Coordinated assignments of temporary employees with department or special needs. In charge of Software 2000 conversion.

Internal Auditor

1995 to 1997

Reviewed compliance with, and assessed adequacy of, accounting and internal control procedures of both gaming and non-gaming operations and departments. Reported non- compliance, deficiencies and weaknesses as well as recommend corrective action. Ensured proper recording of revenue, payroll and expenses for the internal profit and loss statement. Assisted external auditors as needed.

Co-owner

CAJUN JUNCTION-Crowley, LA

1994 to 1995

Assisted with startup procedures. Oversaw daily operations. Managed employee management including hiring, training, evaluating, scheduling and terminating employees. Also responsible for all aspects of accounting and bookkeeping including reconciling cash receipts, keeping operating records, preparing all financial reports, processing payroll, accounts payable, accounts receivable and payroll and sales tax reports. Additionally in charge of inventory control.

dba FDF

FRANCIS DRILLING FLUIDS LTD-Crowley, LA

1991 to 1993

Processed and approved employment applications for nine locations in Louisiana and Texas

(verified work history and checked references). Maintained records for 130 employees and assisted management in resolving problems. Administered workmen's compensation involving frequent contact with legal and medical professionals as well as claim representatives. Reviewed bids and purchased group insurance. Researched long-term disability. Administered 401K plan. Managed semi-monthly payroll and supervised clerk handling weekly payroll. Prepared recap and filed reports relating to labor control. Filed sales tax reports.

Staff Accountant

BROUSSARD, POCHE', LEWIS & BREAUX, CPA’s-Crowley, LA 1982 to 1991

Performed a wide range of monthly, quarterly, and yearly accounting and bookkeeping services for 40 to 50 clients (including all types of business entities and individuals). Handled client concerns and problems with Federal, State, and local taxing authorities. Produced interim and year-end compilations, tax returns, and budgets. Assisted with audits.

Education

Some college in Accounting

Louisiana State University - Eunice,

LA 1979 to 1984

Skills

• Accounting Software (10+ years)

• Internal Audits (10+ years)

• Tax Experience (10+ years)

• Accounts Receivable (10+ years)

• Accounts Payable (10+ years)

• General Ledger Accounting (10+ years)

• Office Management (10+ years)

• Financial Report Writing (10+ years)

• Journal Entries

• Bank Reconciliation

• Payroll

• Account Reconciliation

• QuickBooks

• Interviewing

• Environmental Services

• Financial Management

• Financial Analysis

• Pricing

• Event Planning

• Purchasing

• Merchandising

• Profit & Loss

• Forecasting

• Auditing

Additional Information

* Proven experience and extensive education in accounting procedures, both corporate and public.

Administered bookkeeping, prepared tax reports, and performed budget forecasting and preparation. Possess competent integrated computer system skills.

* Demonstrated proficiency in personnel management - decision-making in hiring and terminating employees, disciplinary action and problem solution, unemployment insurance, and workmen's compensation.

* Ascertained expertise as Benefits Coordinator. Implemented, managed, and monitored benefit programs. Administered 401K, Cobra, Medical Plan, assisted in claims resolutions, problem solving with insurance representatives, reconcile benefit/payroll deductions.

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