Customer Service Medical Billing
Resume:
Karen Biehl
Santa Paula, CA *****
*********@*****.***
Eager to obtain a rewarding position within a healthcare environment. I am to driven to advance my knowledge gained while achieving my Associate degree in medical billing and coding at Laurus College. I am optimistic to learning new skills, while also providing exemplary customer service to patients, and valuable assistance to the team, proving to be an asset. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Gig Worker
Independent contractor - Santa Paula, CA
February 2019 to Present
Gardening services, housecleaning, companionship,
personal assistant services; included but not limited to. Medical Insurance Services CSR
TML Solutions, Inc. - Remote
September 2018 to December 2018
Computer Literate, Medical Terminology, Customer
Service, familiar with medical office practices,
collecting applicable data from various sources to provide for data base used to answer related inquiries by medical staff, insured, patients, etc. Full Time Student
Laurus College - Oxnard, CA
October 2016 to July 2018
Full-time online student, studying Medical Billing and Coding. Pregnant/Maternity Leave
Ventura, CA
November 2011 to July 2017
Pregnant/maternity leave and/or stay at home mother Customer Service Associate
Smith's Food and Drug - Las Vegas, NV
May 2011 to August 2011
Courtesy Clerk, customer service, general merchandise clerk, customer service booth, Collecting shopping carts for return, assisting customers, packaging customers' groceries, general cleaning, stocking, processing utility bills, lottery sales, assisting customers and answering
questions, stocking front end candy supply.
Crew Member
Arbys - Dows, IA
November 2010 to February 2011
Making sandwiches, preparation,
cash register operation, cleaning,
Grocery Clerk/Cashier
Albertsons Food & Drug - Thousand Oaks, CA
March 2006 to November 2010
Assisting customers with purchase of groceries,
operation of POS terminal, answering customers'
inquiries, processing credit, check, gift cards, govt program payments, processing returns & exchanges, packaging groceries, general cleaning, participation & proven ability to upsell merchandise, promotional goods, and charity donations. Education
Associate's degree in Medical Billing & Coding
Laurus Technical Institute - Oxnard, CA
September 2016 to July 2018
Certificate of Completion in Professional Business Support Laurus Technical Institute - Oxnard, CA
September 2012 to June 2014
Skills
• Personal Assistant Experience
• Medical Coding
• Medical Billing
• CPT Coding
• Medical Terminology
• Caregiving
• Administrative Experience
• Medical Office Experience
• ICD-9
• Accounts Receivable
• Insurance Verification
• Upselling
• ICD-10
• Anatomy Knowledge
• Computer Literacy
• ICD-9
• Front desk
• Medical coding
• Upselling
• Windows
• Cash register
• POS
• Personal assistant experience
• Analysis skills
• Anatomy knowledge
• Typing
• Sales
• ICD Coding
• Medical Scheduling
Languages
• Spanish - Intermediate
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