Zenda Burris
Katy, TX • 346-***-****• *.*********@*****.***
Professional Summary: Dedicated and detail-oriented administrative professional with extensive experience in customer service, office management, and clerical duties. Proven ability to cultivate positive relationships through effective communication and organizational skills. Seeking to leverage my expertise in an administrative assistant role to contribute to a highly motivated team and drive productivity. E x perience
NOVEMBER 2017 – MAY 2024
Substitute Teacher Tangipahoa Parish School Board Amite, LA Assisted teachers and students with assignments and data entry tasks, managed filing, and email correspondence to facilitate classroom operations.
OCTOBER 2017 – FEBRUARY 2018
Customer Service Representative 1st heritage Credit Hammond, LA Conducted data entry, filing, and faxing while managing incoming calls, processed loan applications, and performed collection calls.
FEBRUARY 2016 – APRIL 2017
Recruiting Coordinator Advantage Resourcing Hammond, LA Managed phone communications, conducted background checks, facilitated drug screenings, and handled data entry and filing.
NOVEMBER 2014 – APRIL 2016
Secretary II / Human Resources Assistant Evergreen Life Services Hammond, LA Handled multiple calls on a switchboard and managed daily data reporting, performed data entry, and maintained accurate records of medications.
S k i l l s
Office management • Customer Service • Data Entry • Filing & Organization • Loan Processing • Communication & Interpersonal Skills • Faxing & Clerical Duties • Call Center Operations E ducation
MAY 2004
Loranger High School Loranger, LA