Warner Robins Retail Sales

Stacy N. Deriso

Warner Robins, Georgia

478-***-**** ***********@*****.***

PROFESSIONAL SUMMARY

Experienced worker with a variety of skillsets in the areas of management, sales, warehousing, and overall administration. A strong team player. Results-oriented and capable of independent and team work to ensure goals are achieved and exceeded. Able to identify, evaluate, recommend, and execute plans of action that add to organizational effectiveness. Possesses keen initiative and is able to be a valuable asset for any team.

Areas of Expertise

Administration

Office Management

Teambuilding

Warehouse Work

Inventory Specialist

Retail Sales

Shipment Management

WORK EXPERIENCE

HAIR STYLIST MANAGER, Warner Robins, GA June 1988–Present

Over a period of 32 years, worked for Smart Styles, Great Clips, Cuts By Us, and self through sole proprietorship. Worked from bottom up, from stylist to self-management.

FINANCIAL MANAGEMENT. Formulate and manage for the business. Approve and/or disapproves all expenditures. Ensures the correct cash-on-hand is available for daily transactions and supply purchasing.

CUSTOMER SERVICE. Cut, trimmed, and shaped hair and hairpieces, based on customers' instructions and/or desires. Informed all clients of available, including a detailed descriptions of all services to be provided to the customer. Able to articulate policies and procedures to ensure clients are fully knowledgeable of standards of operations.

ATTENTION-TO-DETAIL. Cared for a variety of hair types, ensuring to adhere to the proper processes to be done based upon the quality of each client’s hair. Managed repeat customers through accurate tracking of treatments previously conducted, ensuring each detail is noted for reference. Managed timing that chemicals remained in each customer’s hair to reach desired outcomes, which requires a high level of alertness.

COST ESTIMATION and ANALYSIS. Perform market research for large projects (i.e. construction, large purchases over $5,000, hiring, etc). Provide budget guidance to Board of Directors to facilitate informed decision-making.

Accomplishments:

Decreased unnecessary expense of funds by 57% within two years (2013-2015).

Office Manager, Dirt Busters Floor and More, Americus, GA January 2004 – August 2019

INVENTORY MANAGEMENT. Ordered inventory needed for daily business operations. Managed inventory through active accountability and timely ordering to ensure first-in, first-out system was being followed by all staff.

OFFICE MANAGEMENT. Managed main calendar for the company, including alterations in the schedule, meetings, appointments, etc. Processed all payroll expenses to ensure proper reporting for wages paid and accurate accounting records for good business standards.

HUMAN RESOURCES. Served as Human Resources point-of-contact for all staff. Maintained knowledge of regulations and policies that affected the business’s handling of human capital. Ensured grievances were heard

Accomplishments:

Increased department efficiency rating by 85% in 2016 by designing and implementing databases to manage registrations, tracking, reports, and daily check-ins.

EDUCATION

Cosmetology Certification, South Ga. Technical College - Americus, GA September 2004

High school or equivalent in GED, South Technical College - Americus, GA June 2002

PROFESSIONAL DEVELOPMENT ASSESSMENTS

Customer Focus & Orientation — Proficient

May 2019

Responding to customer situations with sensitivity.

Full results: Proficient

Hairstylist Skills — Proficient

October 2020

Building and retaining clientele through quality client interactions.

Full results: Proficient

First Aid — Completed

October 2020

Treating common medical emergencies.

Full results: Completed

Data Entry: Accuracy — Familiar

October 2020

Entering data quickly and accurately.

Full results: Familiar

Verbal Communication — Highly Proficient

October 2020

Speaking clearly, correctly, and concisely.

Full results: Highly Proficient

Scheduling — Completed

October 2020

Cross-referencing agendas and itineraries to avoid scheduling conflicts.

Full results: Completed

Management & Leadership Skills: Planning & Execution — Proficient

November 2020

Planning and managing resources to accomplish organizational goals.

Full results: Proficient

Creating Presentations with Microsoft PowerPoint — Familiar

November 2020

Knowledge of Microsoft PowerPoint tools and features.

Full results: Familiar

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