Customer Service Receiving Associate

EMMANUEL EZIASHI

Houston, TX *****

832-***-**** - *******.***@*****.***

PROFESSIONAL SUMMARY

Tried and tested leader with more than 20+ years of supervisory experience. Extremely reliability and effective communication has led to increased morale and productivity from employees supervised. Understanding of priority management has provided continued success whether as a supervisor or working associate.

*References available upon request*

SKILLS

• Loading and unloading • Order picking and processing

• Shipping and receiving • Collaborative

• Training and mentoring • Priority management

• Customer service • Detail oriented

• Reliability • Problem-solving

• Forklift experience • Effective communication

WORK HISTORY

05/2018 to 06/2024 Receiving Associate

Walmart – Houston, TX

• Unloaded pallets and deliveries and organized products in warehouse. Maximized workspace functionality by efficiently utilizing available equipment such as pallet jacks, and hand trucks, during receiving process.

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Organized storage areas to optimize materials movements and minimize labor hours.

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Maintained clean and organized receiving area for optimized workflow and reduced clutter or obstructions.

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12/2017 to 01/2018 Scanner and Packer

Amazon – Houston, TX

Minimized errors through careful attention to detail of customer orders and delivery addresses ensuring timely delivery.

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Contributed to increased departmental efficiency by consistently meeting or exceeding established shipping quotas.

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Ensured workplace safety by strictly adhering to cleanliness standards set by management

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05/2016 to 12/2017 Team Leader

Walmart – Houston, TX

• Collaborated with fellow team leads to assign tasks in need of completion. Trained and managed 8 employees on proper procedures for efficient completion of assigned duties.

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• Assisted in maintaining cleanliness of back of house and employee work areas 09/2011 to 03/2016 Cleaning Supervisor

World Technical Services Inc, WTSI – Houston, TX

Improved overall cleanliness and sanitation standards by implementing effective cleaning procedures and protocols.

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Trained and supervised 3 staff members for optimal performance in daily cleaning tasks, resulting in increased efficiency.

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Managed inventory of cleaning supplies and equipment, reducing waste and controlling costs through proper allocation.

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Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.

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04/1983 to 08/2011 Ramp Agent Supervisor

Express Jet Airline – Houston, TX

• Oversaw assignment and completion of daily tasks to 25 employees Assisted airline clients with ad-hoc requests related to cargo loading/unloading or special assistance for disabled passengers when necessary.

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Contributed to development of long-term strategies for ramp services by providing valuable insights based on daily operational experiences.

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Streamlined baggage handling processes to ensure timely delivery to aircraft and reduce delays.

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EDUCATION

Certificate of Completion: Legal Investigation And Business Managment Commercial Institute College - Little Falls, NJ

LANGUAGES

American Sign Language

Native or Bilingual

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