Patrick Kim
General Manager, Kent WA
********@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
General Manager
Ramada by Wyndham Kent Seattle-Kent, WA
August 2020 to May 2024
General Manager for (Ramada by Wyndham Kent Seattle In Kent Washington) Number of room:125
• Hiring and training of initial staff and on going.
• Authorizing new direct bill accounts and administrating account receivable
• Full charge of both account receivable and payable.
• Inspect guest rooms, common areas, parking lots.
• Coordinated with guests and monitored service trends by evaluating all comment cards.
• Prepared P/L statement and sent to head office monthly.
• Responded and followed up on all written guest complaints. Ensure guest satisfaction with resolution of complaint or problems
• Prepared payroll
• Report monthly revenue to Wyndham and make a payment for monthly franchise fee
• Report monthly revenue and tax exempt to Accounting office. General Manager
Red Lion Inn & Suites Kent-Kent, WA
August 2020 to July 2023
General Manager for (Red Lion Inn & Suites In Kent Washington) Number of room:60
• Hiring and training of initial staff and on going.
• Authorizing new direct bill accounts and administrating account receivable
• Full charge of both account receivable and payable.
• Inspect guest rooms, common areas, parking lots.
• Coordinated with guests and monitored service trends by evaluating all comment cards.
• Prepared P/L statement and sent to head office monthly.
• Responded and followed up on all written guest complaints. Ensure guest satisfaction with resolution of complaint or problems
• Prepared payroll
• Report monthly revenue and tax exempt to account office General Manager
Oceano Inn-Oceano, CA
March 2017 to July 2020
Live on site
All of duties for Hotel and Motel general manager. General Manager & Task Force Manager
Quality Inn & Suites-Columbus, OH
June 2016 to February 2017
-Front desk manager duties for 1 st shift & 2nd shift.
-Night Audit, Adjustment Log, Dollar on the net
General Manager
New Western Athabasca Inn(Previously operated as a Best Western)-Athabasca, AB September 2010 to December 2014
65 rooms, 19 Video Lottery Terminals, Lounge, Restaurant, Bar Annual Sales Volume of $3,000,000.00
Period:Sept. 2010 -Dec 2014
• Prepare and report P/L statement for monthly
• Hire, schedule and process payroll for staff of 35-45 associates.
• Full charge of ordering supplies, maintain inventories.
• Full charge of both account receivable and payable.
• Renovated and upgraded the bar(c$750,000cost)(10 video lottery terminals to 19 Video Lottery terminals. Approved by Alberta Gaming & Liquor Commission)
• Responded and followed up on all written guest complaints. Ensure guest satisfaction with resolution of complaint or problem.
• marketing, promotions & events of bar, restaurant on an ongoing basis.
• All banking activities.
• Supervised meal services and ensure compliance all sanitation regulations.
• Inspect guest rooms, common areas, parking lot and ensured efficient cleanliness.
• Authorizing new direct bill accounts and administrating account receivable.
• Development for new menu monthly and increased sales column by approx. $500 per day. General Manager
Esterhazy Motor Hotel-Esterhazy, SK
September 2009 to August 2010
-Hiring and training of initial staff and on going.
-Authorizing new direct bill accounts and administrating account receivable
-Full charge of both account receivable and payable.
-Inspect guest rooms, common areas, parking lots.
-Coordinated with guests and monitored service trends by evaluating all comment cards.
-Prepared P/L statement and sent to head office monthly.
-Responded and followed up on all written guest complaints. Ensure guest satisfaction with resolution of complaint or problems
General Manager
Mistymountain Inn & Suites-Grande Cache, AB
September 2008 to August 2009
Period:Sept. 2008-Aug. 2009
-Full charge of account receivable and payable.
-Full charge of ordering supplies and inventories.
-Hiring, schedule and training staffs.
-All bank activities.
-Responded and followed up on all written guest complaints.
-Review room inventory management to ensure maximization of room revenue. Education
MBA
Southern New Hampshire University - Manchester, NH 1987
Skills
• Hotel experience
• Management
• Accounting
• Guest relations
• Hospitality management
• Team management
• Organizational skills
• Profit & loss
• Cost control
• Restaurant management
• Operations management
• Supervising experience
• Budgeting
• Guest services
• Customer service
• Sales
• Hospitality
• Hotel management
• Microsoft Excel
• Cash handling
• Restaurant experience
• POS
• Interviewing
• Human resources
• Front desk
• Computer skills
• English
Certifications and Licenses
Driver's License