Angela Gordon
Phoenix, AZ *****
****************@*****.***
Authorized to work in the US for any employer
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Ashley Distribution Services-Phoenix, AZ
July 2024 to Present
Greet customers, print fedex slips, print out pick up slips for custers and answer phones/ emails. Caregiver
Cypress HomeCare Solutions-Phoenix, AZ
September 2022 to June 2024
Help clients with support of getting in and out of bed, assist with cooking, cleaning,Bathroom assistance. Along with moving around support.
Case Aide
Cornerstone Healthcare Group-Phoenix, AZ
August 2022 to February 2023
Pick up kids and take them to see there parents for visits or siblings. Document visit for DCS Customer Pick Up
Ashley Furniture HomeStore-Phoenix, AZ
December 2021 to July 2022
Run paper work for customer pickup
Input temp time sheets
Make sure all ups gets sent out.
Customer Pick Up
Ashley Furniture Warehouse Department-Phoenix, AZ
May 2021 to June 2021
Process customers orders for pick up, answer
Phones.
Case Aide
DCS CONTRACTING-Phoenix, AZ
August 2020 to February 2021
pick children up and do visitations with the parents or legal guardian of the child. I observe visits and do summaries of how the visit went.
Cashier and Customer Service
Sams Club-Phoenix, AZ
June 2020 to August 2020
Welcome members, ring members up when they are ready to check out, assist members in finding products throughout the store.
Dispatcher
COPS Monitoring-Scottsdale, AZ
October 2019 to December 2019
Answer incoming alarms and dispatch police if need be. Help customers get connected over to service if they have technical issues.
Cashier
Lowes Home And Improvement-Middletown, DE
September 2018 to September 2019
• Greet and ring up customers
• Assist customers in finding items
• Stock shelves
• Load customers purchased items into their car if needed.
• Some training in different departments such as paint, customer service and as head cashier. Education
High school diploma
Positive Outcomes Charter School - Camden, DE
August 2013 to June 2015
Skills
• Team Member
• Dispatching
• Call Center
• Customer Service (6 years)
• Phone Etiquette
• Host/Hostess
• POS
• Social Work
• Microsoft Office
• Typing
• Childcare
• Toddler Care
• Organizational Skills
• Windows
• Customer service
• Retail sales
• Cash register
• Cash handling
• Social work
• Communication skills
• Microsoft Excel
• Organizational skills
• Negotiation
• Administrative experience
• Microsoft Word
• Microsoft Outlook
• Microsoft Powerpoint
• Front Desk
Certifications and Licenses
First Aid Certification
Driver's License
CPR Certification