Project Manager Scrum Master

Vinod Phutane

Project Manager (Data Analysis, Professional

Services)

** ***** * ***** +91-988******* ********@*****.*** Profile Summary

An Accomplished Project Manager, Technical Expert with 22 yrs of experience in the Automotive, Technical Publications, & Data Analysis industries. A certified Agile & Scrum Master with a strong foundation in technical diagnostics, data management, & stakeholder engagement. Demonstrated expertise in project management, service operations, customer relations. Proven track record of leading cross-functional teams, process improvements, and delivering complex projects on time and within budget. Education

Work Experience

Sep 2021 - Present

Project Manager (Data Analysis, Professional Services) BizViz Technologies

Current Projects : Telecom Solutions : TAL- One Communication

(Albania), MTN-SA (South Africa) and Sony India Software Lead daily scrums, sprint planning, and retrospectives with support from Solution Architects. Manage stakeholder and PMO monthly/quarterly meetings to review project progress. With implmentation of Agile-Enabling tools like JIRA, Confluence I am able to enhance team communication and streamline the development process. With this, Identified resource needs, managed budget parameters, and utilized Keka Platform to monitor team efforts, timesheets, project status, and costing on each project. Analyzed incoming blockers/hurdles, ensuring alignment with requirements and guidelines by collaborating with

development/implementation teams. Fostered strong working relationships with cross-functional teams to resolve project issues and mitigate risks.

Oct 2011 - Aug 2022

Key skills

Diagnoistic Engineer

Service Operations

Project Management Office

Automotive Technical Publication

Project Manager

Scrum Master

After Sales Service

Software Development Life Cycle

Product Life Cycle Management

Jira / Confluence

Snagit

Adobe Framemaker

Canalyzer

Power BI

Vehicle Testing

Technical phrase Administrtion

Technical Writing

Grade X (OTX Editor)

Agile Methodology

Personal Information

City Bengaluru

Country INDIA

Languages

Kannada

English

Diploma, 1994

p.e.s polytechnic

Technical Publication - Project Team Lead, Co-Ordinator, Diagnostic Engineer

GGS Information Services India Pvt.Ltd, Bengaluru, India Led a Diagnostic and Technical writing team, supporting Volvo Trucks/Buses in Sweden and Daimler Trucks/Buses in India Collaborated with global teams in Sweden, USA, and South Asia Pacific, serving as the single point of contact for technical escalations and subjects. Resolved issues promptly by conducting vehicle validations during troubleshooting, ensuring efficient problem resolution.Conducted regular stand-up meetings with stakeholders and the team to enhance work quality, utilizing Team Foundation Server (TFS) and Agile methodologies for project delivery.Coordinated with site managers to ensure timely project deliveries and fostered positive relationships across all project sites. Applied technical expertise in diagnostic objects such as DTCs, snapshots, and parameters, as well as on-board diagnostic methods to analyze system effects from faults. Supervised a team of technical writers, illustrators, and animators to develop manuals, training content, technical bulletins, and period maintenance schedules.Identified end users' technical documentation needs and enhanced comprehension through the utilization of photographs and drawings (electrical and mechanical)

Jan 2010 - Sep 2011

Dealer Principal Profile - Service Manager, Customer Relationship, Technical Support

Al Tayer Motors (UAE), Cauvery Motors, Dakshin Honda, Bengaluru, India 12 years of competent professional experience in cross-functional positions in Business development, Service Operations (Manager), Customer Relationship, Technical Training, Workshop Supervision. Deft at diagnostic trouble shooting, planning hand / special diagnostic tools and equipment requirements for the workshops as well as assessing repair orders to fix problems pertaining to labour revenue generation.

Proficiency in diagnostic and complex automotive systems, preventive maintenance knowledge, Power Train. Electrical wiring harness, Diagnoistics trouble shooting in NVH(Noise vibration and harshness)

Projects

5 Months

Implementation of Quality Care Standard Process

Implemented Quality Care Accreditation, setting a standard operating process adhered to by all Ford dealer principals worldwide at Cauvery Ford Dealer Principal in Mangalore, India. Hindi

Tamil

Marathi

Social links

www.linkedin.com/in/vinod-phutane-

83990b17

Demonstrated expertise in technical content, including mechanical and electrical standard practices and processes for maintenance and repair.

3 Months

Auto. Technical Publication

Successful Implementation and Training of HMD:

Led the deployment of the Hub Diagnostic Management (HMD) tool at Volvo Trucks, ensuring smooth integration and operational efficiency. Conducted comprehensive training sessions that enhanced team proficiency with the new diagnostic system. Content Creation and Technical Documentation done by demonstrating expertise in creating, updating, and maintaining technical documentation, including tecnincal text, images, and instructional mark-ups.

Applied extensive troubleshooting skills and deep knowledge of special and diagnostic tools which I had gained, Hands-On Experience with Major Repairs and Electrical Systems in dealership workshops (Suzuki, Lincoln/Ford passenger cars). This expertise ensured accurate and efficient diagnosis of issues in Volvo Trucks. 20 Months

Project Management Office

Successfully implemented a PMO structure by introducing Agile and Scrum methodologies, utilizing the Keka Platform to streamline project management processes. This included enhancing team collaboration, tracking project status, resource utilization, and financials for both billable and non-billable projects. Led the expansion and delivery of critical projects for Toyota Connected Europe, scaling the team from 4 to 60 members. Delivered 18 essential use cases across six solution teams, including cloud engineering, ensuring high-performance outcomes and seamless integration. Implemented Agile practices throughout all project phases, sprint planning and daily scrums to retrospectives, significantly improving team agility and project progress. Conducted meetings with customer stakeholders, ensuring alignment with business objectives.Maintained a detailed weekly/monthly reports for customer PMOs, for better communication, alignment with stakeholders regarding project and financial health.

Certification

Scrum Master

Selective Catalytic Reduction (SCR) Familiarization

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