Customer Service Sales Associate

CEDRICKA CLARKE

Cambria Heights,NY ***** 929-***-**** **************@*****.***

Professional Summary:

Enthusiastic and results-driven sales professional with extensive experience in door-to-door sales, customer service, and retail environments. Proven ability to build strong client relationships, educate customers on products, and drive business growth. Adaptable and committed to delivering exceptional client experiences while adhering to best practices and regulations.

Work History:

Sales Associate

Digicel Jamaica Ltd- Kingston, Jamaica

11/2019 - 09/2020

•Engaged customers in a fast-paced environment, effectively communicating product features and benefits.

•Consistently met and exceeded individual sales targets and identifying client needs and recommending tailored solutions.

•Managed cash transactions with accuracy and efficiency, ensuring compliance with all financial regulations.

Customer Service Associate

Innovative Visions- Kingston, Jamaica

10/2020 - 11/2022

•Delivered high-quality customer service by addressing inquiries, resolving issues, and fostering client relationships.

•Managed time effectively to maximize outreach, resulting in a significant increase in new customer acquisitions.

•Collaborated with team members to streamline operations and improve client satisfaction.

Sales Associate

Totally Synced Ltd- Kingston, Jamaica

12/2022 - 02/2024

•Assisted clients in navigating self-service technologies, enhancing their overall experience and promoting digital banking solutions.

•Developed a deep understanding of customers needs through in-depth conversations, ensuring alignment with financial goals.

•Conducted face-to-face sales presentations, effectively communicating product offerings and closing sales.

Skills:

•Client Relationship Management •Sales Strategy and Business Development

•Effective Communication •Adaptability and Flexibility

•Problem Solving and Critical Thinking •Time Management

•Team Collaboration •Negotiation

Certifications:

•Heart Trust NTA – Fundamentals of Customer Engagement (2018)

Contact this candidate