Customer Service Community Engagement

Mark A. Turner

Phone: 914-***-**** Email: ******.******@*****.***

Professional Summary

Experienced professional with over seven years of expertise in environmental cleaning and janitorial services. Adept in customer service, sales, and community engagement with strong communication skills. Proven ability to handle physically demanding tasks.

Work Experience

Facility Housekeeper

U-Haul, New Rochelle, NY March 2024 – Present

●Executed comprehensive cleaning of storage units, hallways, restrooms, and elevators to maintain a pristine and welcoming environment.

●Performed routine maintenance tasks, such as replacing burnt-out light bulbs, to ensure facility safety and functionality.

●Managed exterior upkeep, including landscaping, lot sweeping, and efficient waste disposal, to enhance curb appeal and operational efficiency.

Custodial Maintenance/Porter

Humane Society of Westchester, New Rochelle, NY June 2022 – April 2023

●Upheld high standards of cleanliness and sanitation within the animal shelter, ensuring a safe and healthy environment for animals and staff.

●Conducted thorough cleaning and disinfection of kennels, cages, and communal areas to prevent the spread of diseases.

●Implemented effective waste management procedures, adhering to strict protocols for the disposal of animal waste and hazardous materials.

Custodial Maintenance/Store Janitor

Macy’s, White Plains, NY November 2020 – March 2021

●Maintained the cleanliness and orderliness of store floors, stairways, and public areas through regular sweeping, mopping, and dusting.

●Executed specialized cleaning tasks, including carpet vacuuming, floor scrubbing, stripping, buffing, and waxing to enhance the store's appearance.

●Applied COVID-19 specific sanitization protocols to high-touch surfaces to ensure a safe shopping environment.

Education

Bachelor of Arts in Political Science

Lehman College, NY

Certifications

●Driver License

●Certified in Green Cleaning Janitorial

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