Social Media Financial Planning
Resume:
PROFESSIONAL
SUMMARY
WORK EXPERIENCE
Dynamic professional with a proven track record in e-commerce management and customer relations, honed as a Business Owner at Shopify. Excelled in enhancing customer engagement and financial planning, demonstrating exceptional research and analytical skills. Achieved significant milestones in content marketing and social media strategies, showcasing a blend of hard and soft skills essential for driving business growth.
Customer relations and
communications
Research and analytical skills
Financial planning
E-commerce management
Transcription services
Basic graphic design
Established strong customer relationships through excellent communication and attentive service.
Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered. Consulted with customers to assess needs and propose optimal solutions. Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
Shopify Metro Manila, Philippines (Remote)
EDUCATION Bachelor of Science Economics
Matteo Manas
San Juan City, Philippines 1500
********@*****.***
Scheduling and calendar
management
Fast learner
Email Management
Social media platforms
Content marketing
Customer service
SKILLS
BUSINESS OWNER
DIGITAL MARKETING & SOCIAL MEDIA SPECIALIST
Perigon San Juan, Metro Manila, Philippines (Remote) Maintained company's social media presence by posting messages, answering posts, and monitoring responses.
Managed social media accounts, ensuring timely responses to comments, messages, and reviews for enhanced customer service. Strategized social media campaigns for clients, helping to meet goals and reach untapped potential customers.
Enhanced customer engagement with the creation of relevant and shareable content across various platforms.
University of the Philippines, Quezon City, Metro Manila, Philippines Xavier School, San Juan, Metro Manila, Philippines High School DIploma
VIRTUAL ASSISTANT
Executive Coach Philippines Makati, Metro Manila, Philippines (Remote) Monitored emails, organized inbox, and prioritized messages for supervisor. Answered and screened calls to provide information, schedule appointments and take detailed messages.
Facilitated smooth operations with proficient data entry and document management for various projects.
Maintained a well-organized database system for improved information accessibility in daily operations.
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