Service Specialist Patient
Resume:
Ashley McCullough
Moline, IL *****
********************@******.***
Email is changed to ********************@*****.*** Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Registered Behavior Technician (RBT)
Lighthouse Autism Center - East Moline, IL
October 2023 to Present
Patient Service Specialist
Concentra/Select Medical - Davenport, IA
December 2022 to September 2023
I worked as the front end specialist, I answered phones, checked people in, answered email, answered phones, faxes, cash management, filing, etc
Care partner and med manager
Senior star - Davenport, IA
February 2022 to December 2022
I was a care partner and med manager I helped patients with ADLs, and took them to ams from meals, cleaned rooms and passed medication.
Certified Medication Manger
Dial Senior Living - Davenport, IA
January 2022 to May 2022
Caregiver, med manager, certified dementia practitioner Country House Residence - Cedar Rapids, IA
February 2020 to July 2021
I work with residents with dementia and Alzheimer’s in an assisted living also a med manger so i pass medications, also help with ADLs of daily living. Help the residents have the best possible life they can while also having fun!
Lead 3s teacher
Early Beginnings Daycare - Atkins, IA
August 2018 to February 2020
I am a lead teacher of the the 3 years olds, we help them learn and grow for kindergarten. We also work on potty training and to properly wash hands. Also work with them on being independent, and using their words when they feel frustrated or happy during interaction and play. Lead Teacher
Kids Point - Cedar Rapids, IA
February 2018 to May 2018
Feb-2018- 05/21/2018 I was a lead teach to children. I would help help potty train the children and teach them everything from ABCs, Numbers, reading, table manners etc. Teachers Assistant
Little Wonders Childcare - Waukee, IA
August 2016 to December 2017
Assisted in the planning and structure for children's education within the classroom. Nurtured and cared for children throughout the facility. Taught basic sign language. Cashier/Customer Service
Gary's Foods - Mount Vernon, IA
2012 to 2014
I worked as a cashier and moved around within the company where I was a deli clerk and stocker as well. cashier/stock
Grand-Slam Collectables - Cedar Rapids, IA
2008 to 2010
Lindale mall, this store was owned by my father and I help run the store with I waa a cashier, stocked, help with inventory and managed the store why he was away. Store closed Skills
- Some basic sign language
- 18 years of experience with children
- Certificates for childcare (all mandatory certificates up to date)
- Trustworthy
- Honest
- Leadership skills
- Dependable
- Customer service
- Basic curriculum/structure
- Organized
- High attention to detail
Education
High school or equivalent in general
Benton Community Senior High School - VanHorne Ia
August 2002 to January 2007
Skills
• Early Childhood
• Teacher Assistant
• Child Care
• Childcare Provider
• Toddler Care
• American Sign Language
• Classroom Management
• Experience with Children
• Organizational Skills
• Infant Care
• Alzheimer's Care
• Dementia Care
• Autism Experience
• Caregiving
• First aid
• Babysitting
• Senior care
• Curriculum Development
• Meal Preparation
• HIPAA
• Home Care
• Hospice Care
• Teaching
• Classroom experience
• Childcare
• English
• Toddler care
• Daycare
• Infant care
• Experience with children
• Classroom management
• Working with people with developmental disabilities
• Caregiving
• Leadership
• Cleaning
• Personal assistant experience
• Babysitting
• Phone etiquette
• Customer service
• Computer skills
• Communication skills
• Sales
• Cash handling
• Cash register
• Office management
• Working with people with autism
• Cash management
• Medical records
• Medical terminology
• Medical office experience
Certifications and Licenses
First Aid Certification
Basic Life Support (BLS)
CPR Certification
breath alcohol certified
August 2022 to August 2027
Drug screen certified
February 2022 to February 2026
Driver's License
RBT Certification
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