Customer Service, office manager,Bakery/Deli rep, jewelry sales

Jacquelyn Rae Welborn

Mobile: 832-***-****) / *****************@*****.***

***** *** ******* **. ******, TX 77302

OVERVIEW

•Highly experienced in managing schedules and payroll of 10 employees on the field.

•Seasoned business operator in the Oil Field Services industry.

•Maintained all accounting activities and worked closely with CPA.

•Developed innovative and cost-effective ways to improve business practices.

SKILLS

•Proficient with QuickBooks (Invoice/Payroll) and MS Word/Excel/Windows.

•General Office Duties, Cashier, Customer Service, Accounts Receivable & Payable also Stocking/ replenishing, sales, sales of Jewelry, Bakery & Deli Worker

EXPERIENCE

Bakery/Deli Associate Walmart March 2024 - August 2024

Baking Bread using commercial oven, repurposing breads, making labels for bakery/deli items, using electronic weight scale, breakout for next shift, slicing meat & cheese using commercial slicer, frying foods, keeping all stored, uncooked & cooked food at the TCS standards at all times, stocking, customer service & sales

Jewelry Sales Associate James Avery Craftsman Jewelry July 21, 2023 — Sept 2024

(Seasonal Hire)

•Sales of Jewelry, demonstrated strong knowledge of jewelry products, trends and materials to help educate customers about the jewelry and gemstone industry. I also offer professional advice on jewelry pieces for those indecisive customers, i also properly engaging customers and giving personalized help finding the perfect fit for each individual, Providing exceptional customer service

•Point of Sale, closing sales, preventing store thefts, keeping accurate collection of transactions, 100% correctly inputting all customers information & jewelry specs to detail for orders

Cashier Ace Hardware March 2019 – May 2021

•Performing retail cashier duties as trained by Ace Hardware management.

•Actively being part of a reliable support staff, whose goal is to ensure company success at all times.

•Enhanced recurring client relationships and customer satisfaction, by providing a great attitude with attention to quality and detail.

Office and Accounts Manager M&S Equipment 2008 - 2013

•Managed key accounts to promote ongoing project profitability and superior customer satisfaction.

•Maintained accounts receivables and payroll for Oil Services operations.

•Monitored industry trends and introduced new services to update business strategies.

•Maintained strong industry relationships and customer partnerships to capitalize on opportunities and maximize business success.

Receptionist Wapiti Operating (Conroe, TX) 2006 - 2008

•Reinforced client relationships and participated in billing and oil field work scheduling.

Customer Service Kmart (Conroe, TX) 2001

•Worked the customer service desk to process customer concerns and product returns.

Cashier Walgreens Pharmacy (Houston, TX) 1999

•Performed Pharmacy retail cashier duties as trained by a Walgreens Pharmacist

Cashier HEB (Porter, TX) 1994 - 1996

•Performed retail cashier duties for grocery store as trained by HEB management.

Cashier Rose Petal Florist (Porter, TX) 1993

EDUCATION

New Caney High School New Caney, TX 1994-1998

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