Customer Service Security Guard
Resume:
Jovan Davis
Staten Island, NY *****
****************@*****.***
To secure a rewarding position in a reputable institution where I will get the opportunity to develop and enhance my hands on skills and knowledge as well as assisting a team in providing quality customer service for the community.
Willing to relocate to: New York, NY - New Jersey - Brooklyn, NY Authorized to work in the US for any employer
Work Experience
Amazon Fulfillment Associate
Amazon.com-Baltimore, MD
September 2021 to June 2023
Pick part orders from warehouse locations and printing packing slips and shipping labels.
• Sort, organize, prepare orders for shipment and pack orders in designated packages.
• Process orders using order processing software.
• Update and verify inventory, while maintaining a clean and organized work space.
• Create Amazon/eBay product listings for eligible items.
• Responsible for the proper handling of all company issued equipment, adhering to proper safety practices and procedures
• Various other order fulfillment administrative tasks. Security Guard
Abacus Staffing-Street, MD
December 2019 to August 2021
• Greet guests at the door do I hourly rounds secure and doors provide customer service Carpet Technician
Hydroclean-Arbutus, MD
June 2017 to October 2018
*Maintenance of hard surfaces and carpets (dust and wet mopping, stripping, waxing, buffing) of any areas and upholstery maintenance
*Drives a company vehicle to locations designated by customers safely and in a timely manner. *Before leaving the shop, ensure that work vehicle is fully stocked with all necessary materials.
*Load and unload equipment and supplies from the vehicle to the work site. Clear the work site by moving furniture and equipment and restores the work site to the original configuration when the job is complete.
*Respond to water jobs and initiate water mitigation according to industry standards, including maintaining the proper documentation for the job.
*Communicate with customer about scope of work and explain the processes professionally.
*Review necessary paperwork with customer and obtain required signatures on pertinent documentation and payments.
*Perform other duties as required. These duties may include job functions that are outside the scope of normal job duties.
Warehouse Associate
Amazon Fulfillment Associates-Baltimore, MD
March 2014 to June 2017
*Pick part orders from warehouse locations and printing packing slips and shipping labels.
*Sort, organize, prepare orders for shipment and pack orders in designated packages.
*Process orders using order processing software.
*Update and verify inventory, while maintaining a clean and organized work space.
*Create Amazon/eBay product listings for eligible items.
*Responsible for the proper handling of all company issued equipment, adhering to proper safety practices and procedures
*Various other order fulfillment administrative tasks. Security Officer (Full-time)
Broadway Services-Baltimore, MD
June 2010 to March 2014
*Became involved with patients when assistance is requested by medical or nursing staff, or when patients or their families ask for assistance or information
*Serves as patient safety officer to patients and patients and patrons in a hospital setting
*Responded rapidly to security emergencies to protect people, property, information, and reputation
*Trained to pay close attention to detail while always being aware of my surroundings
*Communicated professionally with staff over two way radio
*Escorts visitors and personnel to parking lots and hospital buildings and provides vehicular transportation as needed.
*Secures and/or unlocks offices and facilities, patient valuables or lost and found articles, while maintaining logs of items received.
Nutrional Support Assistant
Meals on Wheels
August 2005 to June 2010
*Assisted in the preparation and packing of nutritious meals for seniors
*Prepared different foods for special diets including therapeutic, special textures, monitoring allergens, and ensuring resident preferences
*Followed established procedures regarding food safety and maintained health regulations
*Maintained and followed all kitchen sanitation regulations and procedures by ensuring a clean and safe work environment
*Covered, tagged, and dated all products that required refrigeration Education
High School Diploma
Dundalk High School
2001 to 2005
Skills
• Security
• Loss Prevention
• Packaging
• Order Picking
• Driving
• Customer service
• Senior Care
• Driving
• Customer service
• Heavy lifting
• Hospital experience
• Security
• Hospitality
• Hotel experience
• Restaurant experience
• Order fulfillment
• Load & unload
• Leadership
• Guest services
• Surveillance
• Communication skills
• Porter experience
• English
• Food service
• Sales
• Carpentry
• Custodial experience
• Cleaning
• Moving
• Cooking
• Commercial cleaning
• Cash register
• Front desk
• Retail sales
• Telemarketing
• Typing
• Long term care
• Law enforcement
• Basic math
• Janitorial experience
• Commercial driving
• Kitchen experience
• Bussing
• Dishwashing
Certifications and Licenses
Driver's License
April 2016 to May 2024
Driver License D120444135366
Security Guard Certification
December 2019 to May 2022
License 102177912
CPR Certification
CNA
Guard Card
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