Executive Assistant Human Resources

Karen Bunten

Phone: 404-***-**** *****.******@*****.***

QUALIFICATIONS

Results-driven, enthusiastic professional with over 30 years’ experience providing administrative support and coordinating office operations in a variety of industries and roles. Know-how to handle assignments related to finance, human resources, facilities, account payables, accounts receivables and purchasing. Exceptional liaison with high profile contacts; strong customer service mind-set, compliance focused, with ability to handle a high volume of work.

Created process for corrugated container charitable contributions at WestRock.

Singlehandedly coordinated a complex yearlong DHL re-imaging project at Nobilas Claims & Fleet Solutions.

Created Universal Commercial Code procedures at McCormick International, USA

Created process for obtaining new dealer applications at McCormick International, USA

Extensive experience using Microsoft Office (Word, Excel, PowerPoint, Teams and Outlook),Adobe, ServiceNow Peoplesoft, Concur, JD Edwards, Great Plains, Siebel, Quickbooks. PROFESSIONAL EXPERIENCE

Smurfit Westrock(Formerly WestRock), USA, Atlanta, GA Executive Assistant Sept. 2020-Sept. 2024

Provided support to the SAP ERP Implementation Project team and SVP Integration. Assisted project leadership with change management including on and offboarding for the project team of over 600 employees and contractors internationally. Primary oversight of all ServiceNow timekeeping administration including training, auditing, assigning resources to projects, and tracking timecards. Managed renewal of access to WestRock systems for contractors. Facilitated prompt and effective resolution of building and equipment issues by liaising with property management and company facilities teams. Developed and maintained comprehensive seating charts for two floors, accommodating over 150 employees. Provided troubleshooting support by entering, managing and escalating tickets in ServiceNow for individual and project replated issues. Responsible for communications regarding project updates to internal and external teams. Point of contact for general project inquiries. Maintained calendars for the team meetings and SVP. Coordinated travel arrangements for SVP and completed expense reporting. WestRock (Formerly RockTenn), Atlanta, GA

Executive Assistant June 2012-Sept. 2020

Provided support to the VP Corrugated Finance. Oversaw the entire process of charitable contributions for all plants, from budget allocation to the disbursement of over 300 funds, ensuring timely and accurate delivery of checks to various charities. Collected and consolidated monthly financials report for division president. Reviewed monthly T&E reports to provide VP with top monthly spend by employee. Maintained monthly calendar for team travel and when staff was out of office. Collected, consolidated and distributed monthly plant scorecards to VP and division president. Collected and consolidated slides for monthly budget and forecast meetings, and quarterly board meetings. Coordinated travel arrangements for VP and completed expense reporting. McCormick International, USA, Duluth, GA

Financing Manager 2009-2012

Processed invoices to third party finance companies. Prepared new dealer applications and contracts. Created UCC filing for new dealers. Scheduled dealer inventory for repurchase. Assisted sales team with dealer financing and credit availability. Approved settlement worksheets for dealer inventory. Approved transfer of inventory between dealers. Created weekly warranty claims credits. Assisted dealers with credit resolve at third party finance companies. Entered billing for all dealer whole goods inventory. Assisted accounts receivable with check and credit card processing. Performed journal entries, project accounting, general ledger posting. Shumate Mechanical LLC, Duluth GA 2007-2008

Project Administrator - Commercial

Provided administrative support to 10 salespeople. Entered jobs in database, created job books, and processed change orders. Developed and ran monthly progress billings, handled contract review and execution, and verified sub-contractor insurance coverage. Ran and distributed monthly job billing reports to each division. Audited under-billed reports to ensure project managers billed jobs to maximum amount each month. Collaborated with project managers and general contractors to ensure proper billings were submitted on time and approved. Collected on outstanding billings. Karen Bunten

Phone: 404-***-**** *****.******@*****.***

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Nobilas Claims & Fleet Solutions, Norcross, Georgia 2003-2007 Project Administrator

Coordinated fleet re-imaging projects and managed rental vehicles calendar. Scheduled all aspects of the reimage process, including decal removal, decal installation, and paint. Compiled weekly status reports, analyzed and approved vendor invoices, and created billing that included vendor and processing fees. Provided network administrators with territory maps and new client information. Distributed network program and services marketing material to body shops. Completed daily employee progress reports, management and account reports, and area coverage maps to determine the flow of monthly claims. Trained and supervised file handlers, including developing training tools, coordinated training sessions, and delegating assignments. Scheduled, processed and followed to completion sale of all salvage vehicles. Handled subrogation for Akzo Nobel Fleet and managed claim process from reporting of accident to completion of repair.

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