Satya Venkata Sai Vankayala
Phone: +91-961*******
Email: ********************@*****.***
Summary:
Total 1 year of work experience in hospitality management
Learn better communication skills
Guest relations and suggestions for the best of guests
Good at negotiations
Education:
Batchelor degree in hospitality and hotel administration From National Institute Of Tourism and Hospitality Management- June 2022
Skills:
Food management
Cost management
Production management
Microsoft office
Communication
Marketing
Cooking and baking
Problem solving
Team management
Projects:
Designation: Customer service coordinator
Organization: Mc Donald’s India
Responsibility:
Collecting feedbacks from the guests about product quality
Product management
Product quality assurance
Upselling
Customer satisfaction
Work experience:
Designation: Part time March 2024- On going
Organization: Mc Donald’s India
Responsibility:
Collecting feedbacks from the guests about product quality
Product management
Product quality assurance
Upselling
Customer satisfaction
Designation: Management trainee
Organization: Cream stone January 2023-december 2023
Responsibility:
product maintenance
shift running/shift closing
inventories
stock management
Training the new employes on product recipes
Schedule the duty roaster
Product and cost management
Designation: Industrial trainee (Intern)
Organization: Radisson group of hotels March 2022-June 2022 Responsibility
Learning basic things in all departments of hotels
Assisting chefs in kitchen for F and B production
Issuing room keys and assisting guests to rooms and room tour for guest
Negotiating about offers and discounts
Guest service with good communication