Operations
Resume:
Experienced manager grounded in process improvement, workflow simplification and increased profit margins. Specializing in performance through empowerment-based, synergistic relationships.
PROFESSIONAL EXPERIENCE
Office Manager – Randall Stanley Architecture (RSA)
December 2023 – present
Ensuring the efficient operation of the office, while focusing on the financial aspects of the company.
EOS Integrator.
Prepare financial reports, reconcile bank statements and bookkeeping ledgers, and ensure. records are accurate and taxes and bills are paid.
Develop project analysis. Evaluate and illustrate necessary invoicing.
Coordinate internal and external resources, and cultivate relationships with vendors.
Oversee day-to-day office activities as main point of contact throughout the organization.
Point person for maintenance, mailing, shipping, supplies, equipment, and bills.
Operations Manager / Interim General Manager – American Tire Distributors
November 2022 – December 2023
Manage office, warehouse and distribution operations for a 100,000 square foot, 14 vehicle fleet, organization.
Re-built logistics map to ensure relationships were sustained during system over-haul.
Maintained deliver demands during 40%, 60 years of experience, drop in work-force.
Reviewed and managed distribution center (DC) cost productivity, driving efficient labor and delivery costs per unit handled and delivered.
Managed DC expenses to achieve monthly and annual budget/plan as assigned by the company.
Ensure full compliance with OSHA, DOT, ADA and other governmental regulatory agencies while managing all personal, and DC assets.
Branch Specialist – Farmer Brothers, Co.
November 2019 – November 2022
Lead facility activities to ensure economical utilization for storing and distributing finished goods to the route sales team.
Redesigned branch sales process. Reducing customer wait time from 19 minutes to seven minutes.
Expanded relationship with colonies by 380%, $124k annual.
Re-vamped inventory to provide a shorter learning curve for new or visiting employees.
PT Security Officer – University of Sioux Falls
June 2019 – October 2019
Ensure the safety and security of students, staff, buildings and grounds on campus.
Executive Director – HorsePower
October 2016 – April 2019
Lead all levels of a non-profit organization in providing equine programs for people with disabilities.
Managed staff of four and 100 volunteers, and 10 horse herd.
Responsible for fundraising and public relations for the organization.
Reduced feed time by 22% and expenses by 15% while managing the $240,000 budget.
Operations Manager – Living Design
April 2015 – September 2016
Manage and develop staff to provide excellent maintenance and care to the aviaries and facilities.
Route and warehouse co-manager for 4 locations covering 46 states.
Re-designed warehouse reducing load time by 50%.
Re-structured routes saving 215 miles per quarter.
Seasonal Employee – Farmers Elevator Coop
October 2014 – March 2015
Assisted grain elevator during harvest.
Manager, Process Improvement and Management – Sammons Financial Group
July 2010 – September 2014
Built and led diverse teams of analysts.
Project Manager – Sammons Financial Group / Midland National Life
March 2005 – July 2010
IT Project Manager, System Implementations.
EDUCATION and TRAINING
Masters of Business Administration - University of South Dakota
Bachelor of Science in Business Administration - University of Wyoming
EOS – Entrepreneurial Operating System
ACTIVITIES
Youth Group Security – Central Church Youth Group – 09/2024 - present
Volunteer – Ski-for-light – 2019 - present
Volunteer – Great Bear Adaptive Ski program – 2018 - present
Small Group Leader – Central Church Youth Group – 2018 – 05/2024
Adult at-risk Mentor – Central Church – 2021 - 2023
Sammons Financial Group United Way Campaign Committee Chair
Sioux Falls School District Elementary Curriculum Budget Committee Member
Student Mentor
Junior Achievement Classroom Volunteer
PROFESSIONAL REFERENCES:
Brian Jans
President
Jans Corporation/Randall Stanely Architecture (RSA)
******@********.***
Justin Oleson
Vice President of Talent & Technology / Architect
Randall Stanely Architecture (RSA)
******@***-******.***
CHARACTER REFERENCES:
Curt Hohman
Senior Vice President
Avera Health
**********@*****.***
Relationship – Great Bear adaptive ski volunteer
Dr. Jason Knutson
Family Medicine
Avera Medical Group McGreevy Family Medicine
Relationship – 20+ year friendship
Dayne Versteeg
Middles School Director
Central Church
*****.********@*********.***
Relationship – youth group / small group co-leader
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