Customer Service Sales Associate
Resume:
AMANDA M. GOODHILE
OBJECTIVE
To obtain a position that will utilize my skills, abilities and
experience to contribute to the company's success. EXPERIENCE
Caregivers America Lehighton, PA
CAREGIVER 09/2019 - 04/2021
Assisted residents with hygiene & exercises. Managed bed to chair transfers. Implemented scheduled rotation for reduction of bedsores. Assisted with routine doctor appointments, exercise routines as well as medication schedules. Performed housekeeping duties like cleaning, laundry and meals C & J Cleaning Co. (James Fisher) Hazleton, PA
HOUSE KEEPER 03/2015 - 11/2018
Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts. Disinfect equipment and supplies, using germicides or steam-operated sterilizers.
Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.
Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.
AFNI Tucson, AZ
CUSTOMER SERVICE
REPRESENTATIVE
01/2014 -
03/2015
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Check to ensure that appropriate changes were made to resolve customers' problems.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
Instructed basic troubleshooting of Verizon cellular devices or personally introduce them to the associate that could further assist. Walmart Tucson, AZ
SALES ASSOCIATE 12/2011 - 01/2014
Greet customers and ascertain what each customer wants or needs. Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
Prepare merchandise for purchase or rental.
Answer questions regarding the store and its merchandise. Stamp, attach, or change price tags on merchandise, referring to price list. Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
Compare merchandise invoices to items actually received to ensure that shipments are correct to assure the correct inventory Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases. Sundance Vacations Tamaqua, PA
CUSTOMER SERVICE 06/2008 -
CONTACT
**************@*****.***
272-***-**** Ext (mobile)
NESQUEHONING, PA
EDUCATION
High school graduate or
equivalency certificate (GED)
Panther Valley
09/2006 - 06/2009
AMANDA M. GOODHILE
REPRESENTATIVE 06/2011
Deliver prepared sales talks, reading from scripts that describe products or services, to persuade potential customers to purchase a product or service or to make a donation. Contact businesses or private individuals by telephone to solicit sales for goods or services, or to request donations for charitable causes.
Explain products or services and prices, and answer questions from customers. Obtain customer information such as name, address, and payment method, and enter orders into computers. Record names, addresses, purchases, and reactions of prospects contacted. References are available upon request
Contact this candidate