Patient Care Customer Service

********.***********@*****.*** 956-***-**** Brownsville, Texas 78521

PROFESSIONAL SUMMARY

Dynamic and bilingual professional with a proven track record in customer service and healthcare settings. Exceptional work ethic and integrity, consistently excelling in fast-paced environments. Utilizes active listening skills to enhance customer experiences and patient care, while maintaining a keen attention to detail in transaction accuracy and health safety practices. Personable and compassionate, demonstrating a strong commitment to patient care and wellness. Solid understanding of dental procedures and capable of assisting with patient preparation and instrument sterilization. Dedicated to enhancing the patient experience and ensuring smooth operations within a dental office. WORK HISTORY

Cashier . 3525 International Blvd.

Yosselin Sanchez 06/2023 - Current

Dental Assistant . Start Dental

Yosselin Sanchez 08/2024 - 10/2024

REFERENCES

Maria Del rosario 956 518- 4661

Evelyn Rosas- 956-***-****

Adrian Rofriguez 956-***-****

SKILLS

EDUCATION

South Texas Vocational

Brownsville, TX

Expected in 12/2024

GED

LANGUAGES

Spanish

Professional Working

English

Professional Working

● Worked flexible schedule and extra shifts to meet business needs. Operated cash register to record transactions accurately and efficiently.

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Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

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Helped customers complete purchases, locate items, and join reward programs.

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Sterilized rooms and prepped equipment and instruments for

[Number] procedures daily.

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Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.

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Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.

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Maintained a clean and sterile work environment to prevent cross- contamination and infection.

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Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.

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● Bilingual

● Customer Service

● Work Ethic and Integrity

● Active Listening

● Patience and Empathy

● Fast Learner

● Attention to Detail

Yosselin Sanchez

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