Executive Assistant Support Systems

Michelle Soh

WORK EXPERIENCE:

NBCUniversal, New York, NY October 2012 – Present

Executive Assistant

•Deliver comprehensive executive support to the President of Planning & Monetization, adeptly managing intricate calendars, facilitating high-stakes meetings, and coordinating logistics for both domestic and international travel

•Prepare and meticulously manage detailed travel itineraries, encompassing accommodations, transportation, and meeting schedules

•Monitor and reconcile monthly expense reports and corporate credit card statements, ensuring accuracy and compliance with financial protocols

•Manage complex international travel logistics, ensuring flawless execution and cost-effective arrangements for executive trips, aiding in visa preparation, ground transportation and hotel bookings, etc Further assistance provided with detailed itineraries, on-line check in, e-tickets and weather watch ensuring seamless logistics for domestic and global operations

•Coordinate all aspects of leadership/Town Hall meeting logistics, including scheduling, preparing agendas, distributing materials, securing venues, and managing audiovisual requirements to ensure seamless execution

•Conduct in-depth research and compile comprehensive data for executive reports and presentations

•Organize and facilitate company-wide meetings, including meticulous agenda preparation, minute-taking, and follow-up on actionable items

•Collaborate with Human Resources on employee engagement initiatives and performance evaluation processes, contributing to a positive workplace culture

•Mentor and guide junior administrative staff, instilling best practices and fostering a culture of excellence within the team

•Facilitate strategic planning sessions by meticulously organizing logistics and compiling essential materials, contributing to the achievement of organizational goals

Bethel Academy, Flushing, NY August 2009 – August 2012

Executive / Personal Assistant

•Served as the primary point of contact for the Board of Education, addressing inquiries and provided comprehensive detailed information to the BOE and student families

•Facilitated seamless DOE interactions, securing necessary licenses and funding

•Ensured precision in all documentation and student-related processes

•Fostered smooth operations by liaising between executive, staff, and students

•Coordinated multi-faceted tasks, from orientation to program applications, enhancing overall efficiency

•Spearheaded student orientation and UPK program application, enhancing enrollment processes

•Optimized administrative workflows, reconciling expenses and overseeing student accounting

•Implemented efficient systems for program management and fee tracking

Pfizer, Inc, ExecuPharm Inc., New York, NY May 2008 – August 2009

Clinical Trials Associate

•Optimized clinical trial supply management, resulting in improved inventory accuracy and timely delivery to study sites

•Managed clinical trial documentation, ensuring compliance with protocols and regulations while maintaining accuracy across multiple databases

Interpublic Group (IPG), LLC, New York, NY May 2006 – April 2008

Executive Assistant

•Supported multiple senior executives by managing executives Inbox, prioritizing emails and flagging urgent matters for attention, handling multiple calendars, schedules and enhancing team efficiency

•ManageD visa application processes for executives' global travel, including gathering required documentation, liaising with consulates, and ensuring timely submission to meet international travel schedules

Torgan & Cooper, PC, New York, NY March 2004 – May 2006

Paralegal

EDUCATION:

Hunter College, New York, NY

Associates degree, Business Management

SKILLS: Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook), Google Workspace, Concur, WebEx, Ariba, Windows, Access, Condeco, Rightrack II, EEL/ELARA, TMF, Pegasus, SAGA, Teams

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