Executive Assistant Support Systems

Professional summary Executive Assistant with over 20 years of extensive expertise in optimizing executive schedules, enhancing communication flow, and implementing strategic support systems. Proficient in calendar management, expense reporting, and travel coordination, with a strong focus on fostering cross-functional relationships to drive organizational efficiency. Adept at using tools like Concur and Ariba to streamline operations, aiming to leverage skills in a dynamic environment to support senior leadership effectively.

Michelle Soh

New York / 917-***-**** / *******@*****.***

Employment history

OCT 2012 - PRESENT

NEW YORK, N.Y.

Executive Assistant, NBCUniversal

AUG 2009 - AUG 2012

FLUSHING, N.Y.

Executive / Personal Assistant, Bethel Academy

Coordinate multiple schedules, including the President of Planning and Monetization as well as other senior level Executives, ensuring optimal efficiency and minimized conflicts. Responsible for meeting logistics including booking conference rooms, tele/videoconference and catering both on and off premises

Enhance communication flow by organizing inboxes, prioritizing urgent messages effectively. Develop cross-functional relationships, improving organizational communication and collaboration.

Implement strategic support systems, boosting decision-making processes for senior leadership. Foster cross-functional relationships, maintaining accurate distribution groups to facilitate effective communication across the organization.

Streamline executive support through meticulous expense report management, ensuring accurate tracking and timely approvals for financial operations. Orchestrate high-level executive schedules, optimizing time management and enhancing productivity for senior leadership.

Cultivate robust cross-functional relationships, fostering seamless communication and synergy across diverse organizational units.

Manage complex international travel logistics, ensuring flawless execution and cost-effective arrangements for executive trips, · aiding in visa preparation, ground transportation and hotel bookings, etc. Further assistance provided with detailed itineraries, on-line check in, e- tickets and weather watch.

Streamline financial operations through meticulous expense report management, enhancing accuracy and efficiency in fiscal tracking.

Provided full Executive and personal support for the President/CEO Optimized administrative workflows, reconciling expenses and overseeing student accounting. Implemented efficient systems for program management and fee tracking. Drove operational excellence through meticulous document management and proactive communication. Facilitated seamless DOE interactions, securing necessary licenses and funding.

Orchestrated comprehensive executive support, from calendar management to expense reconciliation. Ensured precision in all documentation and student-related processes. Fostered smooth operations by liaising between executive, staff, and students. Coordinated multi-faceted tasks, from orientation to program applications, enhancing overall efficiency. Streamlined executive support, managing complex schedules and communications. Spearheaded student orientation and UPK program application, enhancing enrollment processes.

MAY 2008 - AUG 2009

NEW YORK, N.Y.

Contract Clinical Trials Associate for Pfizer, Inc., ExecuPharm Inc. MAY 2006 - APR 2008

NEW YORK, N.Y.

Executive Assistant/Sarbanes Oxley Technical Support, Interpublic Group (I.P.G.), LLC

MAR 2004 - MAY 2006

NEW YORK, N.Y.

Paralegal, Torgan & Cooper, P.C.

Coordinated project tasks to ensure timely completion and quality outcomes. Optimized clinical trial supply management, resulting in improved inventory accuracy and timely delivery to study sites.

Managed clinical trial documentation, ensuring compliance with protocols and regulations while maintaining accuracy across multiple databases.

Coordinated with study managers and clinicians, facilitating efficient workflow and timely delivery of clinical trial supplies.

Identified and resolved data inconsistencies, implementing corrective actions to prevent issues and ensure project deliverables were met.

Supported investigator meetings, preparing and distributing materials while liaising between centralized groups and study managers.

Streamlined clinical trial processes, enhancing data accuracy and reducing project timelines while ensuring strict regulatory compliance.

Fostered cross-functional teamwork, facilitating seamless communication between study managers, clinicians, and centralized groups.

Implemented proactive problem-solving strategies, swiftly addressing data inconsistencies and preventing potential delays in trial progression.

Meticulously managed trial documentation, ensuring flawless accuracy across multiple databases and adherence to stringent protocols.

Fostered cross-functional teamwork, facilitating seamless communication between study managers, clinicians, and centralized groups.

Supported multiple senior executives by managing communications and schedules, enhancing team efficiency.

Coordinated complex travel plans, ensuring seamless logistics for global operations. Maintained financial database systems, resolving discrepancies to uphold compliance. Prepared presentations, facilitating effective communication within and outside the company. Collaborated with senior finance controllers, ensuring accurate financial operations. Managed SOX compliance, ensuring data integrity and resolving discrepancies in global financial database. Streamlined processes for enhanced operational efficiency. Coordinated complex international travel logistics, meticulously arranging itineraries and ensuring seamless experiences for executive team members. Liaised effectively with senior finance controllers of global agencies, facilitating smooth communication and operational alignment across diverse teams. Optimized executive productivity through efficient calendar management, strategic screening of communications, and proactive problem-solving in daily operations. Optimized executive productivity through strategic calendar management and proactive problem-solving, significantly reducing operational bottlenecks. Conducted comprehensive legal research using automated services, enhancing case preparation efficiency and supporting informed decision-making. Interviewed clients to gather critical information, enhancing case accuracy and depth Managed intricate calendar details, ensuring seamless coordination of court appearances, appointments, and case-related activities.

Drafted and prepared diverse legal documents, including pleadings and motions, contributing to successful case outcomes and client satisfaction.

Implemented and maintained SAGA case management software, streamlining data entry processes and improving overall case tracking efficiency. Facilitated seamless case management by coordinating court appearances, appointments, and case-related activities through meticulous calendar organization. Meticulously coordinated court appearances and case-related activities, ensuring seamless scheduling and minimizing conflicts.

Education

AUG 1997 - MAY 1999

NEW YORK, N.Y.

City University of New York at Hunter College

Skills Executive Support Calendar Management

Travel Coordination Expense Reporting

Event Planning Document Preparation

Data Entry Research

Microsoft Office Concur

WebEx Ariba

Confidentiality Travel Management

Time Management Analyticial Skills

Problem Solving Highly Adaptable

Microsoft PowerPoint Microsoft Excel

Microsoft Word Outlook

Additional information Technical Skills

85wpm; Extremely proficient in Microsoft: Windows, Office Professional, Word, Excel, Access, PowerPoint, Outlook

Express Travel, Concur, Condeco, WebEx, Rightrack II, EEL/ELARA, TMF, Pegasus, Ariba, SAGA, TEAMS, Google Meet

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