Nicole Washington Mckinney
very dependable worker and get's the job done in a timely manner...
Birmingham, AL 35228
******.**********.**********@*****.***
To secure a position as a Front Desk Medical Receptionist, who have a pleasing personality, extensive knowledge about medical terms, and would be pleased to work for a leading health care organization. Work Experience
Medical records
Iron Mountain-Birmingham, AL
May 2024 to Present
Take calls from patients about medical records request that have been submitted. Check in the request see if there is anything that's missing from the request and give them a update. Input notes after call. Medical Records Specialist
Encompass Health-Hoover, AL
June 2019 to Present
To upload patient information to collect new documentation for patient. To help make sure there updated. Request records from physicians and clinic. Working with on base home health care base Citrix and world view.
This company took over Ala care home health and hospice in June of 2019 . H.I.M CLERK
Alacare Home Health & Hospice-Hoover, AL
November 2018 to Present
To answer phones, fax files do missed visit reports, discharge summary report and referral request. MEDICAL RECORDS CLERK/ HIM
Alacare Home Health & Hospice-Hoover, AL
November 2017 to Present
I input information into system do fax files and I also upload and index things into patient charts. I'm also the one who answer the phone with a high calls. I do fax summary report, fax rd reports and send off for h&p on patient . etc all kinds of clinical work. COVID-19 Contact Tracer
Jefferson County Health Department-Birmingham, AL
March 2020 to May 2022
Contact patient and go over information with them about covid and the guidelines of what they need to do on there isolation period. We only did positive cases in the Jefferson County area. Medical Records Clerk
ST. VINCENT MEDICAL RECORDS-Birmingham, AL
November 2017 to March 2018
2700 - 10TH AVENUE SOUTH
BIRMINGHAM, AL 35205
Job Position : Check records also transfer patients charts when needed worked on most computer system . From: November 2017 To: March 16, 2018
Duties Included:
Greeting patients, registering patients by following protocols of the hospital and clinic, responsible for handling and managing continuous flow of information and patients, collect co-pay from patients, handle tasks of organizing and maintaining medical forms and office stationary required for front desk, answered telephone, perform clerical tasks (example: faxing, email and data entry) and working on system Nexgen and Athena.
Ancillary receptionist
Simion Williams clinic-Birmingham, AL
July 2015 to May 2017
Birmingham, AL 35211
Job Position: Registration/Patient Check-In
From: July 18, 2015 To: May 24, 2017 (Laid Off)
Supervisor: Ms. Carolyn Todd
Telephone No: 205-***-****
Lab Supervisor: Tiffany Brownlee
Telephone No: 205-***-****
Duties Included: Greeting Patients, Registration, Scheduling Lab Work and Checking Patients in for Lab Testing, Assigning Patients to see their Physician, Answered Telephone, Answering Patients Questions, Checking Patient's Insurance for Payment, Collecting Co-Payments, CPT, ICD-9 Coding and Percerts
- perform responsibilities of maintaining and updating patient's insurance information in the system, perform clerical duties and faxing and emailing providers . MRI (Receptionist/Secretary)
CPT, ICD
June 2006 to March 2015
Laid-Off)
Supervisor: Eric Clough
Telephone No.: 256-***-****
Duties Included: Scheduled patients and entered their information into the computer, helped transport patients, comforted patients, helped placed patients into MRI machine, answered
telephone and answered questions that the patients wanted to know about or refer them to a person who could answer there questions, put in CPT, ICD-9 Coding and Percerts - to check people insurance and demographic information in system.
Saint Vincent's Hospital
2700 10th Avenue South
Birmingham, AL 35205
Corthall
Patient Transport
April 2006 to June 2009
Moved to Another Dept.)
Supervisor: Chris Swaide
Telephone No.: 205 939- 7041
DUTIES: Took patients to exam room and all testing sites, and back to their rooms. Education
DIPLOMA in Surgical Technician or Forensic Science Lawson State Community College
June 2005
High school diploma
JAMES MADISON HIGH SCHOOL - Norcross, GA
July 2004 to May 2005
High school diploma
HOLY FAMILY HIGH SCHOOL
August 1996 to January 1998
Skills
• billing (Less than 1 year)
• clerical (8 years)
• Coding (7 years)
• general administrative (Less than 1 year)
• telephone (10+ years)
• Customer Service
• Data Entry (7 years)
• Filing (10+ years)
• indexing (7 years)
• faxing (8 years)
• Medical Records
• Outlook
• Microsoft Excel
• Word
• EMR
• Scheduling
• Front Desk
• Medical Office Experience
• Medical Receptionist
• Phone Etiquette
• ICD-9
• CPT Coding
• ICD Coding
• ICD-10
• Athenahealth
• Transcription
• Windows
• Documentation review
• Computer skills
• Typing
• Medical office experience
• Medical receptionist
• Patient care
• Medical records
• Medical terminology
• Microsoft Office
Certifications and Licenses
RHIT
Additional Information
CORE COMPETENCIES:
Have extensive knowledge of medical terminology, medical billing and medical coding. Possess a pleasant personality with excellent telephone etiquettes. Can handle general administrative and clerical tasks, Skilled in computer applications such as: MS Word, Spreadsheets and the Internet