Customer Service Care Assistant

LATOYA STEWART

*** **** ****** *********

Minneapolis, Minnesota 55411

763-***-**** toyastewart0gmail.com

Dedicated, resourceful and versatile professional with deep understanding of packing, sorting, PCA, daycare, warehouse. Individual has the ability to provide a high quality of customer service while adhering to all the rules and regulations and maintaining customer service confidentiality.

Self -starter that works well under pressure, takes initiative, and embraces change.

Experience in the following settings:

Group Homes * Warehouse * Department Stores

Daycare * Sorting/Packaging * Staffing Agencies

PROFESSIONAL EXPERIENCE

IN HOME SUPPORT SERVICES: St. Paul, MN May 2021-December 2022

Personal Care Assistant/Home Care

Mobility support, assist with maintaining personal hygiene by bathing, brushing residents hair and teeth. In addition, I was responsible for house keeping duties such as cooking, cleaning, washing clothes, dishes and running errands, assist person with self-administered medications, provide support and assistance to maintain a clean comfortable, safe, secure and homelike environment for the residents.

AMAZON: Eagan, MN June 2021-July 2022

Packaging/Sorting/Warehouse

Receive and put away inventory, get customers orders ready and pack and load boxes into trucks for shipment, use scanners to read bar codes on products, troubleshoot problems and ensure product meets quality requirements and standards.

UPS CUSTOMER SERVICE CENTER: Shakopee, MN January 2020-April 2021

Packing/Sorting

Sort and group packages according to their intended destinations and load them into appropriate delivery vehicles, handle products with utmost care and keep them secure at all times.

MASTERSON STAFFING SOLUTIONS: Fridley, MN February 2019-Present

Warehouse

Taking delivery goods and supplies storing, packing, and making deliveries, depending on the product being assemble/built while working on the assembly line within a team and/or work independently assembling the product. Follow all safety efforts in the work center with the consistent demonstration of proper PPE and adherence to all safety regulations and requirements. Maintain a consistent 50 workplace through consistent house keeping efforts. Able to work within a team environment.

WALMARTS: Brooklyn Park, MN January 2019-October 2019

Cashier/Customer Service

Fast paced environment, make sure first customer satisfaction, problem solver, assist my fellow associates as needed throughout the store, sorting and stocking products on shelves and backroom, engage with vendors and drivers with a positive attitude, and maintain a clean, neat and member ready area.

EDUCATION:

HEART CERT CPR AND CNA TRAINING, RED CROSS, EAGAN MN

AMERICAN INSTITUTE, GENERAL STUDIES, MINNEAPOLIS, MN

HIGH SCHOOL DIPLOMA, HUMBOLT SENIOR HIGH SCHOOL, WEST SAINT PAUL, MN

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