Customer Service Food Safety
Resume:
Kyanda Jackson
Austin, TX *****
***********@*****.***
As a dedicated and efficient team member, I bring proven experience in cashier and food preparation roles. I manage high-volume customer interactions effectively, ensuring accurate order processing and prompt service in both restaurant and dry-cleaning environments. I utilize POS systems proficiently, handle cash transactions accurately, and maintain balanced cash drawers. I excel at multitasking, collaborating with team members, and upholding food safety and hygiene standards, all of which enhance operational efficiency and customer satisfaction.
Work Experience
Caregiver
Personal-Austin, TX
June 2024 to Present
I help take care of a lady in a wheelchair got her up early in the mornings daughter washed put her shoes on swooped her house cleaned her cat litter box
Crew Member
Ike’s Love and Sandwiches-Austin, TX
August 2023 to November 2024
· Provided excellent customer service by greeting guests, taking orders, and answering menu-related questions.
· Operated POS system to accurately process customer transactions, handle cash, and manage credit/ debit payments.
· Prepared sandwiches and other menu items according to company recipes and customer specifications.
· Adhered to all food safety and sanitation guidelines to maintain a safe and hygienic food service operation.
Sandwich Artist
Subway-Austin, TX
July 2021 to October 2022
· Prepared sandwiches, salads, and other menu items to customer specifications, ensuring accuracy and quality.
· Operated cash register and POS system to process transactions, handle cash, and manage credit/debit payments.
· Assisted with restocking ingredients and supplies to ensure efficient operation during peak hours.
· Maintained a clean and organized workstation, including the sandwich prep area and dining space. Prep Cook
salt kitchen-Austin, TX
October 2019 to December 2020
· Utilized basic knife skills to accurately and efficiently chop, dice, and slice a variety of ingredients for meal preparation.
· Supported the kitchen team in assembling and packaging catering orders for delivery and events.
· Ensured all food items were prepared and stored in compliance with food safety and hygiene standards.
· Contributed to the setup and breakdown of catering events, ensuring seamless service and client satisfaction.
Cashier/Customer Service Representative
Rick’s Cleaners-Austin, TX
August 2017 to October 2018
· Processed customer transactions accurately using POS systems, handling cash, credit, and debit payments.
· Provided exceptional customer service by greeting customers, answering inquiries, and addressing concerns promptly.
· Managed customer orders for dry cleaning, laundry, and alterations, ensuring accurate tagging and tracking.
Kennel Attendant
Petz Mania-Dallas, TX
October 2016 to November 2017
· Provided daily care for animals, including feeding, watering, and walking dogs.
· Ensured the cleanliness of kennels, exercise areas, and common spaces by regularly cleaning and disinfecting.
· Assisted in the intake and discharge of animals, ensuring proper documentation and adherence to procedures.
Education
11
Excel Goodwill - Austin, TX
August 2024 to Present
Skills
• Kennel Experience
• Food Safety
Certifications and Licenses
ServSafe
Food Handler Certification
TABC Certification
Driver's License
Assessments
Filing & organization — Completed
June 2024
Arranging and managing information or materials using a set of rules Full results: Completed
Work style: Reliability — Completed
February 2024
Tendency to be reliable, dependable, and accountable at work Full results: Completed
Customer service — Completed
August 2024
Identifying and resolving common customer issues
Full results: Completed
Cooking skills: Basic food preparation — Proficient May 2023
Preparing food, using cooking equipment, and converting ingredient measurements Full results: Proficient
Work style: Reliability — Proficient
September 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Retail customer service — Completed
July 2023
Responding to customer situations in a retail setting Full results: Completed
Food service: Customer situations — Completed
July 2023
Identifying and addressing customer needs in a food service setting Full results: Completed
Cleaner fit — Proficient
September 2021
Measures the traits that are important for successful cleaners Full results: Proficient
Work motivation — Proficient
May 2023
Level of motivation and discipline applied toward work Full results: Proficient
Delivery driver — Completed
March 2024
Interpreting instructions or signs and solving problems Full results: Completed
Security guard skills — Proficient
February 2024
Assessing risks, enforcing security standards, and handling complaints Full results: Proficient
Attention to detail — Completed
September 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Completed
Administrative assistant/receptionist — Completed
June 2023
Using basic scheduling and organizational skills in an office setting Full results: Completed
Customer focus & orientation — Completed
July 2024
Responding to customer situations with sensitivity Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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