Elizabeth Martinelli
** ********* *****, ********, ** 02910 - PH: 401-***-**** - Email **************@*****.***
SUMMARY OF QUALIFICATIONS
Assertive, result oriented and a dedicated Business Analysis and Project Management professional, possessing excellent communication skills and a track record of effectively managing project timelines and multiple, sometimes competing priorities. Self starter with high energy and a strong work ethic, combined with sold analytical and problem resolution skills and an entrepreneurial spirit. Proficient with MS Office Suite of products. Goal-directed and customer focused approach to work and a passion for excellence. Successfully completed PMI – Project Management Certificate Program
PROFESSIONAL EXPERIENCE
Neighborhood Health Plan of Rhode Island IS Project Coordinator 2/2014 to Present
Provide organizational and strategic support to the Director and Management team within IS, EA, PMO and Enrollment.
Coordinate the Master Project List of all corporate initiatives within the Organization; maintaining the statuses from updates of project team and management.
Maintain all Change Management requests to ensure that all criteria are updated on a timely basis to meet all Audit requirements; work with Developers and IS Support team throughout the life cycle of each request.
KPMG / American Express Company Project Coordinator 3/2012 to 2/2014
Provide end-to-end Global project support for the Information Protection Assessment Program, working closely with colleagues across the enterprise including General Counsel, Partners, Managers, Assessors and the Resource Management Team as well as AMEX TRM’s, Project Teams and associated third party vendors to ensure process is completed from inception to submission of the completed reports
Coordinate and manage Global onsite assessment schedules, communicating as needed to all parties concerned as needed
Manage and communicate to affected parties all requests for new assessments to insure proper resources are allocated to same
Successfully managed and coordinated all activities and communications for 302 concurrent reviews. (When I left my position there were 76 active reviews in transition)
Administer departmental SharePoint system, maintaining and organizing assessment records and uploading and updating all documents as needed
RBS Citizens Bank - Corporate Security Services Relationship Manager 10/2010 to 12/2012
Support all Corporate Security Services Business Lines with their requirements to bring on and manage contracted resources
Coordinate all aspects of On-Boarding/Off Boarding of Citizens CSS contractors
Created and Maintained the Contractor Database (Included 100 resources)
Interfaced with Flex Staffing Group, as well as the Contractor Suppliers open and receive Requisitions in Oracle for Purchase Orders
Day One training and Introductions; Communicate process and company policy
Respond to all Resource requests and their business needs, escalate equipment issues for elevated response
Boston Financial Data Service Project Manager/Project Leader 7/2000 to 6/2008
Maintain the project plans for the entire conversion process using Excel and MS Project
Provide administrative support to project leaders; including scheduling meetings, maintaining the project log and documentation support as needed
Documentation of the meeting minutes
Coordinate all aspects of the projects, including staffing within the organization, as well as external resources
Maintained constant communication with all parties involved in the tasks of the projects as well as tracked and reported on project activities and time line
Elizabeth Martinelli
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Dreyfus Transfer Incorporated Project Manager/Business Analyst 3/1998 to 7/2000
Managed and organized all aspects of a system conversion
Facilitate the direction of the conversion within the internal departments Coordinate internal weekly status meetings
Liaison for all internal training requirements
Provide support to other internal Project Managers
First Data Corporation 10/1989 to 3/1998
Project Manager/Business Analyst (5/1996 to 3/1998)
Scheduled product demonstrations and internal training for management team
Coordinate internal weekly status meeting
Unit Manager – Reconciliation Department (11/1993 to 3/1998)
Managed a reconciliation and Settlement staff of twelve (12) people for three (3) major Mutual Fund groups (Dreyfus, SIT and Wilshire)
Ensured the compliance of applicable Securities and Exchange Commission (SEC) rules and regulations
Supervised the completion of all Direct Deposit Account (DDA) reconciliation on a daily basis
Engaged in First Data Corporation Process Improvement initiatives
Contributed to special projects such as: DDA Consolidation, Fund conversions and DISC systems conversions
Reviewed and evaluated the performance of staff members on a quarterly basis
American Express Company / The Shareholder Services Group
Senior Investor Representative – Control Department (10/1989 to 11/1993)
Worked along with the newly formed American Express transition team to convert all of the Dreyfus Mutual Funds from Bank of New York to the American Express-Shareholder Services Group
EDUCATION
Bryant University Smithfield, Rhode Island
Project Management Certificate Program
Rhode Island College, Providence, Rhode Island
Bachelor of Arts, Accounting/Management