Customer Service Order Processing

HENRY DIAZ

Avondale AZ 602-***-**** *********@******.***

Proven warehouse professional with a track record of enhancing operational efficiency at Tyson Foods. Skilled in forklift operation and adept at problem-solving, I have consistently contributed to team goals through effective order processing and a commitment to warehouse safety. My self-motivation and disciplined approach have driven timely dispatch of orders, demonstrating a focus on results and achievement.

• Packaging and Labeling

• Picking and Packing

• Self-Motivated and Disciplined

• Cleaning and Organizing

• Warehouse Safety

• Heavy Lifting

• Problem-Solving

• Order picking and processing

• Forklift Operation

• Health and Safety Regulations

• Heavy Equipment Operation

• Order Picking

• Clear Communication

• Material Handling

• Punctual and Dependable

• Assembly and production

• Cross-Docking

• Willing to Learn

• Wrapping and boxing

• Team Collaboration

• Visual Inspection

• Damage Prevention

• Materials Handling Safety Training

• Health and safety compliance

Forklift Operator, 11/2022 - 09/2024

Tyson Foods – Avondale, AZ

• Loaded, unloaded, and moved material to and from storage and production areas.

• Consistently lifted materials weighing as much as [Number]pounds. Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.

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• Reduced order processing times with streamlined picking, packing, and shipping procedures. Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.

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PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

• Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.

• Transported goods between warehouse locations according to shipment and storage needs.

• Operated forklift in compliance with OSHA guidelines and organizational policies.

• Operated equipment safely and efficiently to prevent damage to items and avoid injuries.

• Unloaded and stacked materials by raising and lowering lifting devices.

• Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.

• Collaborated with team members to complete tasks quickly and increase overall productivity. Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.

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• Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.

• Minimized product damage through careful maneuvering and transporting of fragile items.

• Communicated with floor managers to determine merchandise placement. Enhanced workplace safety by diligently inspecting forklifts before each shift and reporting any issues promptly.

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• Maintained optimal inventory levels with precise forklift operation and proper storage techniques.

• Ensured timely delivery of products by accurately picking orders from storage areas.

• Coordinated with other lift truck drivers and production personnel to process orders efficiently. Conserved warehouse space through efficient stacking and placement of materials according to size, weight, and fragility requirements.

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Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.

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• Used strapping and bracing techniques combined with proper balancing to prevent load shifting. Expedited order fulfillment with proficient navigation of narrow aisles during the picking process without causing damage or delays.

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Enhanced customer satisfaction by ensuring that goods were handled with care, minimizing returns due to damage.

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• Increased operational flexibility by obtaining certifications for various types of forklifts.

• Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.

• Achieved timely dispatch of orders using effective time management strategies during the picking process. High School Diploma

Gallup High School - Gallup, NM

EDUCATION

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