Kitchen Manager Customer Service
Resume:
Ronald Bass
Las Vegas, NV *****
*************@*****.***
Safe serve certified manager in the Sate of Nevada. Enthusiastic Kitchen Manager highly effective at contributing to team success. Friendly, outgoing, and reliable professional. Passionate about innovative dishes and maximizing kitchen productivity. Motivated Kitchen Manager trained in kitchen operations and sanitation . Strong communication skills and great decision making abilities. Seeking to build long-term career in restaurant industry. Detail-oriented Food Manager with 20 years of experience. Expert in hiring and training protocols with extensive knowledge of conflict resolution. Known for cutting service costs without sacrificing top-notch quality.
Work Experience
Business Owner
The Disinfectant Guys LLC-Las Vegas, NV
February 2021 to Present
• Operated floor buffers, floor stripper and disinfectant sprayers.
• Performed daily cleaning and maintenance tasks, including sweeping, mopping, vacuuming, and dusting
• Ensured cleanliness and sanitation of restrooms by regularly disinfecting surfaces and replenishing supplies
• Managed waste disposal in accordance with company policies and procedures
• Responded promptly to customer requests for additional cleaning services or special projects
• Ability to follow simple oral and written instructions.
• Proficient in all lightweight powered cleaning tools and equipment. Assistant Manager
Trinity Services Group, Inc.-Las Vegas, NV
February 2021 to September 2024
• Assisted in the management of daily operations, ensuring smooth and efficient workflow
• Supervised and trained a team of 96 employees, providing guidance and support to maximize productivity
• Collaborated with the manager to develop strategies for achieving sales targets and improving customer satisfaction
• Conducted regular inventory checks to maintain accurate stock levels and minimize loss due to shrinkage
• Resolved customer complaints or concerns promptly, ensuring high levels of customer service at all times
Line Cook/Prep Cook
Nellis AFB golf course-Las Vegas, NV
June 2020 to January 2021
Promoted branding initiatives, developing effective marketing and sales strategies to meet new business development goals.
Oversaw daily operations of food operation, including six employees . Set, updated and enforced policies to maintain consistency and quality at all levels.
• Oversaw daily operations of a high-volume food service establishment, ensuring efficient and smooth workflow
• Developed and implemented standard operating procedures (SOPs) to improve efficiency and consistency in food preparation, service, and sanitation practices
• Implemented cost-saving measures such as negotiating contracts with suppliers to secure competitive pricing on ingredients and equipment
• Maintained inventory levels by conducting regular audits, monitoring stock levels, and placing orders as needed
• Managed a team of 86 staff members, providing training, guidance, and performance evaluations Food and Beverage Director
CLARK COUNTY DENTENTION CENTER-Las Vegas, NV
October 1992 to January 2020
• Oversaw staff preparing and serving 5000 meals per day.
• Oversaw all aspects of food and beverage operations, including menu planning, inventory management, and cost control
• Managed a team of 106 staff members, providing training, coaching, and performance evaluations
• Cultivated relationships with vendors to negotiate favorable pricing agreements and ensure timely delivery of supplies
• Created innovative menus that showcased seasonal ingredients and catered to diverse dietary preferences
• Implemented quality control measures to maintain high standards for food preparation, presentation, and service
Boiler Operator
United States Navy, USN-San Diego, CA
August 1986 to December 1992
Sanitation
Sanitation
Diverse beverage knowledge
Training
Purchasing
Portioning understanding
Decision making
Recruitment and hiring
Production control
Staff presentations
Client relations
Vendor relations
Budget preparation
Word, power point and excel proficiency
Meeting participation
Opening and closing procedures
Education
Associate of Arts in Food Services Management
University of Phoenix - Tempe, AZ
July 2015 to July 2015
High School Diploma
VO TECH HIGH SCHOOL - Las Vegas, NV
June 1986 to June 1986
Skills
• Diverse beverage knowledge
• Training
• Purchasing
• Portioning understanding
• Decision making
• Recruitment and hiring
• Production control
• Staff presentations
• Client relations
• Vendor relations
• Budget preparation
• Word, power point and excel
• proficiency
• Ronald Bass
• Meeting participation
• Opening and closing procedures
• AND MEET WITH MANAGEMENT OVER PLANNING FOR EVENTS AND DAILY SPECIALS. Links
https://www.nexxt.com/p/451A387A-3AD9-4F78-90B9-C58898BEC51A Certifications and Licenses
Boiler License
Contact this candidate