Customer Service Data Entry, Problem Solving, Exceptional People Skill

Darrell Zimbler Buffalo Grove, IL

847-***-**** *******.*******@*****.***

Summary

Seasoned sales, account management and customer service professional, with training and supervisory experience. Skilled in developing and maintaining client and vendor relationships. In-depth knowledge of sales forecasting and planning for maximum growth and profitability. Creating and implementing effective marketing strategies. Adept at negotiating and securing contracts, with a record of achieving and surpassing corporate goals.

Professional Experience

Inter-Continental Trading, Inc., Mount Prospect, IL 2014 2019

Nationwide manufacturer of tobacco products and accessories.

●Accountable for developing, promoting and managing sales activities within a set territory in accordance with company objectives, strategies and policies in order to reach and exceed goals

●Built and sustained strong client relationships, B2B (Business to Business)

●Performed daily administrative functions critical to sales and customer satisfaction: quoting, data entry, expediting orders, resolving customer issues in a timely manner and meeting with management on a weekly or as need to basis regarding products, policies, and procedures

●Demonstrated the ability to work within a high energy team environment,self motivated and goal oriented with a proven and successful track record

●Having a “team player” attitude and a true passion for sales and customer satisfaction

●Commission driven resulting in consistently surpassing goals

●Ability to professionally communicate verbally and electronically

●Work well with others including management personnel

●Excellent internet researching and follow up skills

●MS Office, Word, Excel, Quick Books and CRM program experienced

●Facilitated major industry trade shows and participated in clients’ private in house shows

Real ID Inc., Lincolnwood, IL 2013 2014

Property Sales Consultant

Nationwide provider of tenant screening services

●Generated and qualified leads for tenant and employment screening services for corporate and private property managers nationwide

●Followed up on all leads to introduce screening products thru real time demonstrations

●Built strong relations with other employees and management to secure new accounts

●Assisted in training of all on board participants of using Real ID’s services

Darrell Zimbler Buffalo Grove, IL

847-***-**** *******.*******@****.***

Logotech, Arlington Heights, IL 2011 2013

Business to Business Account Manager

Distributor of advertising specialty digital products

●Developed qualified sales leads for customized technology products

●Established communication with clients to build relationships and create sales revenue

●Developed a high level of integrity and trust with clients through strong follow up

●Maintained complete contact records using CRM software

Ready Set Sales, Elk Grove, IL 2007 2011

Vendor Sales

Served as plumbing sales specialist for multiple branches of a major home improvement retailer, representing: Kohler, American Standard, Moen, Delta, and Price Pfister products for Commercial, Single and Multi-homeowner kitchens and bathrooms.

●Assisted contractors and homeowners with their plumbing emergencies.

●Demonstrated the benefits and features of signature plumbing fixtures and products.

●Generated new contractor leads through cold calling and industry networking.

●Assisted and educated store personnel on new products and technology.

●Down stocked merchandise, serviced store displays and updated point of purchase literature

●Expedited and followed through on special orders

●Participated in weekly sales meetings with nationwide management and manufacturer's representatives

●Exhibited at major trade shows

●Organized special in store promotions featuring new and slow-moving products

Air Technologies Solutions Inc., Burlington NJ 2004 2007

Environmental Consultant

A world leader in air purification and removal of diesel exhaust fumes in firehouses and EMS facilities.

●Drove sales into the Municipality (Fire Departments, EMS, Safety & Health) channel, by consulting with Fire Chief’s, product evaluation committees, purchasing agents, and other decision makers in Illinois and Wisconsin

●Implemented creative and successful strategies to build sales and brand awareness by utilizing selling skills, planning, resource management, product expertise, time and territory management, to maximize opportunities

Education

Northeastern University, Chicago, IL, Bachelor of Arts

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